Database for SAP like processes

I need to create a database that will have nothing to do with online bill pay (because we have software for that).

However I want to imitate basic SAP automation of business processes to automate communication and increase efficiency in a way our competitors can't because they don't have resources or don't think outside the box.

Our competitors have a ton of staff, we don't. It will allow computers to send work orders to different departments geographically separated so manpower can take care of what needs to be done.

We have a bad review on bing, Effinghamministorage. This would prevent that, it would also allow for the different departments to automate all new customers people moving out. We are a manual system right now but with basic php/MySQL we will no longer be a manual paper system.

A plus would be emailing customers to remind them of bills, if software doesn't do this. Not going to reinvent the wheel.

This is within reach I'm going to give a presentation to the company, and bring someone else on board if they approve, boyfriend of a coworker who took some cs classes, with two hands on deck we can knock this out.
burnedfacelessAsked:
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Ray PaseurCommented:
The industry standard SAAS for business process routing is SalesForce.com.  Their systems are embarrassingly inexpensive, given all that they do.  You cannot duplicate this with PHP and MySQL in a small number of man-years; it would be like trying to build a car from parts.  

Call them up and have their sales representative show you what they can do for you.  You will not need a "ton of staff" -- just a management commitment to use the SalesForce tools and dashboards.   You will be able to find SalesForce consultants who can help you with the automation design.
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burnedfacelessAuthor Commented:
I'm doing this today after my run I'm training for a long run.

Thanks for your help
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