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Cannot find all Outlook items while Outlook is fully indexed

Posted on 2014-12-17
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Last Modified: 2015-07-25
Hi all,

I am searching for the word sales in sent items, the result is many emails with this word in it, but I missed one email. When I seach the sent items I can see on december 14 an email which clearly has the word sales in it. It does not show up.

I searched like this: sales    and    "sales"

How is this possible.
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Question by:Agrippa
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LVL 16

Expert Comment

by:Rajitha Chimmani
ID: 40505500
Was your Outlook indexed after 14th December? Have you tried rebuilding the index?
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Author Comment

by:Agrippa
ID: 40505665
Not especially after dec. 14. Isn't indexing an ongoing process? I tried rebuilding.
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LVL 69

Expert Comment

by:Qlemo
ID: 40510811
Did it help? My Outlook is missing some files in Search frequently, and usually modifying the mail, moving it to different folder and back, or rebuild the index helps.
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Author Comment

by:Agrippa
ID: 40795401
I never found a solution on this one, perhaps any other suggestions?

If not I will try the latest Office 2013 (which I have not tried yet).
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Accepted Solution

by:
Agrippa earned 0 total points
ID: 40889314
It was a bad sector on the harddisk.
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Author Closing Comment

by:Agrippa
ID: 40898268
Replaced HDD
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