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Citrix Xencenter 6.5 unable to Shadow

Posted on 2014-12-17
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Last Modified: 2014-12-18
When trying to shadow within the Xencenter, I log into windows using administrator domain credentials and it brings me to a blank desktop with no start button. It is running on Server 2008 R2. Has anyone experienced this before?
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Question by:JRome225
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7 Comments
 
LVL 37

Expert Comment

by:Carl Webster
ID: 40505367
XenCenter 6.5 has not been released yet???  Are you running the beta version?  Or do you mean XenApp 6.5?
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LVL 1

Author Comment

by:JRome225
ID: 40505369
Sorry, XenApp
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LVL 37

Expert Comment

by:Carl Webster
ID: 40505381
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LVL 1

Author Comment

by:JRome225
ID: 40505393
I am pretty sure it is but I'll investigate.
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LVL 37

Expert Comment

by:Carl Webster
ID: 40505400
What rollup pack do you have installed on the XA65 servers?
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LVL 37

Accepted Solution

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Carl Webster earned 1500 total points
ID: 40505449
Also, are you up-to-date on all the recommended Citrix and Microsoft hotfixes?

http://support.citrix.com/article/ctx129229
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LVL 37

Expert Comment

by:Carl Webster
ID: 40508123
What did you do to resolve your issue?
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