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OneNote not available in Outlook and is not listed in Outlook Add-ins

I just replaced a computer for one of our users. It is running Microsoft Office Professional Pluse 2010. She says that on the old computer she was able to click the OneNote button on the menu of a calendar appointment to add notes about the meeting but on the new computer she does not see the OneNote button. I did a web search and followed the recommendations to enable "OneNote notes about Outlook items" in Outlook > File > Options > Add-ins. But OneNote was not listed in the Com Add-ins or the Disabled Add-ins lists on the new computer. I had the user Repair Office from Programs and Features but still no joy.
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donander
Asked:
donander
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1 Solution
 
QlemoC++ DeveloperCommented:
You made sure OneNote is installed?
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donanderAuthor Commented:
Yes, the user can run OneNote from the Start menu and sees the Getting Started with Onenote information.
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QlemoC++ DeveloperCommented:
Than you will have to restore/hack the corresponding CLSID entries in the registry, I suppose.
But first try if uninstalling and reinstalling the OneNote -> Outlook Integration feature in Office Setup helps.
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donanderAuthor Commented:
So are you saying to change the setting shown in the attached screen shot to Not available (which I assume will uninstall it) then change it to Run from my computer (which will reinstall it)?
Add-or-Remove-Office-Features.jpg
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QlemoC++ DeveloperCommented:
Exactly.
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donanderAuthor Commented:
"But first try if uninstalling and reinstalling the OneNote -> Outlook Integration feature in Office Setup helps."

This fixed the problem.

Thanks!
Don
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