Solved

Cisco AIR-CT5508-K9 lost its base license after a factory restore

Posted on 2014-12-17
1
723 Views
Last Modified: 2014-12-22
Greetings,

We have a Cisco wireless controller under go through a factory restore due to some configuration issues. Powered back on and proceeded through the routine of initial configuration routine, but going the sysinfo and the license details. The base license is now missing, quite a perplexing situation. I am not sure if anyone had encountered this before, the wireless controller is a AIR-CT5508-K9.

Here is the output file except:
******

(Cisco Controller) >show license all

License Store: Primary License Storage
StoreIndex:  0  Feature: base                              Version: 1.0
        License Type: Permanent
        License State: Active, Not in Use
        License Count: Non-Counted
        License Priority: Medium
License Store: Evaluation License Storage
StoreIndex:  0  Feature: base-ap-count                     Version: 1.0
        License Type: Evaluation
        License State: Active, Not in Use, EULA not accepted
            Evaluation total period:  8 weeks  4 days
            Evaluation period left:  8 weeks  4 days
        License Count: 500 / 0 (Active/In-use)
        License Priority: None



(Cisco Controller) >
******

Could use some help trying to restore it, and getting this controller back up and running.

Thanks
0
Comment
Question by:ciscoquestion
1 Comment
 
LVL 6

Accepted Solution

by:
ajeab earned 500 total points
ID: 40506254
you should have license file that email to you.  if not, try to contact tac for re-issue license.

Sub-Technology: 5500 Series Wireless LAN Controller (AIR-CT5508)

Problem Code: Licensing
0

Featured Post

New! My Passport Wireless Pro Wi-Fi Mobile Storage

Portable wireless storage to offload, edit, and stream anywhere.

High-capacity, wireless mobile storage designed to accompany professional photographers and videographers in the field to easily offload, edit and stream captured photos and high-definition videos.

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
QoS for WLC documentation 3 53
Bluetooth Headset for Iphone 6s 13 64
Wireless Connection On HP notebook 6 45
Sonicwall AP 3 48
This article is split into background info to start and actual review at bottom: Some time ago I wanted to sell a system with both wired and wireless capability but at minimum expense.  Having visited my trusted online auction I was pleasantly su…
DECT technology has become a popular standard for wireless voice communication. DECT devices are not likely to be affected by other electronic devices and signals because they operate in a separate frequency-band.
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now