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silversixFlag for United States of America

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How to allow in Exchange 2010 multiple accounts send on behalf of one email address and have forwards go to certain users?

Hello,

I am trying to set up a new e-mail account that needs to be able to send e-mails from seven different accounts on behalf of the one e-mail account.  
Example: User1 - User7 need to send e-mails as Test@ABC.com and not have User1-User7 show to the recipients, only allow the recipients to see Test@ABC.com

In addition to this I would like to set it up so all e-mail replies out from this account go to 2 different users in the company and not to User1- User7 who sent them out.

Lastly if possible, I'd like a way to be able to see on our end what User send the e-mail on behalf of incase there is an issue and we need to trace it to the source account.

Please help and let me know to clarify this question or any part more too!

Thanks
Avatar of Kotteeswaran Rajendran
Kotteeswaran Rajendran
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Hello,

Not sure if I understood your question correctly.

Send on behalf will show the original sender, so you need to go with Send As.

You can forward it to a DL from User1 to User7

To track who sent, you need to enable logging.
http://myexchangelync.wordpress.com/2013/09/28/find-out-the-original-sender-when-send-as-access-used-to-send-email-exchange-server/
Avatar of silversix

ASKER

Thanks for the response, but I was looking for information on how to set up a shared mailbox ( Test@ABC.com) that User1 to User7 can send from without displaying their names to the recipient please
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Spike99
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Thanks for the response, here is another question too:

For User1- User7 , can I have them just load the shared mailbox ( test@abc.com) and Send As by default , or do I have to create a mailbox for each User1 - User7 and then add access to shared mailbox ( test@abc.com)
In Exchange 2010, you can give users without mailboxes access to a mailbox. I do it all the time.  In my work environment, we have 2 accounts: a regular user account for email &  an admin account for doing support/account management tasks.  I just gave my admin account full access permission to the mailbox for my user account.  I set up an email profile with my non-admin mailbox. Since i have full access permission, it doesn't even prompt me for the password when I launch Outlook to open my non-admin account mailbox.

I do the same when a supervisor sends in a request to change the Out of Office message for one of their team members.  I give my admin, non-email account full access to their mailbox then I set up a separate email profile for their account.  So, when I launch outlook, I load that profile to edit their out of office message.  When I'm done with that, I remove my access to their account.
Thank you, are you aware of any ways at all to send on behalf of but not display the name of the person sending or how to edit the send from name?

I am just trying to give all possible options to my manager for possibilities for this configuration before we decide what to implement.

Thanks for the help so far!
As I said above, you have to enable the "From" field in the outgoing message windows. But, that would only be necessary if they have more than one mailbox as an option to send from.

If the user doesn't have their own mailbox, as you are thinking of doing, then all emails would appear to come from that "test@abc.com" mailbox and you wouldn't need to do anything else.