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OSX Yosemite does not shutdown - iTunes

Posted on 2014-12-18
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OSX Yosemite does not shutdown - iTunes

I find that OSX Yosemite 10.10.1 Apple menu items do not respond after iTunes (12.0.1.26) has run continuously for 8 - 10 hours [Christmas music]. This office Mac mini (mid 2011) cannot be be shut down except by pressing power switch until Mac powers down.

While iTunes is running, other apps will run OK. Seems to be just a shutdown issue. OK after reboot.

Not sure if this is of concern, or just a nuisance. Ideas?
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Question by:MARSPATH
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serialband earned 500 total points
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Try opening Activity Monitor and force quitting iTunes instead of forcing a shutdown of the whole system.

Or right-click on the iTunes Dock icon and holding the Alt/Option key down.  The Quit becomes a Force Quit.

You may need to reset the SMC and the PRAM the next time it shuts down to clear the issue.

To clear the SMC, unplug the Mac Mini, then hold the power button for several seconds.

To clear the PRAM, hold Command Option p r during boot it will chime, then restart again.  I usually hold it for 3 chimes to make sure it fully resets.

Also, afterwards, you should open Disk Utility and do both a Permissions Repair and Disk Repair.  Since you've been forcing the power off, you may have disk corruption that needs to be cleared.
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by:MARSPATH
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Thanks, some procedures I did not know.
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by:MARSPATH
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Thanks, some procedures I did not know
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