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Outlook

Posted on 2014-12-18
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Last Modified: 2014-12-29
I am using outlook 2007.  I want to upgrade to outlook 2013. Are there any steps I should take so I won't lose any emails and contacts?  What is the best way to do this upgrade?
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Question by:mkramer777
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Expert Comment

by:Peter Hutchison
ID: 40507401
Is this Outlook installed at home or a work's PC?
What protocol have you configured for your Email account - POP3 ,IMAP, Exchange ?
If using Personal Folders, then you should back that up to  offline storage before upgrading.
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by:mkramer777
ID: 40507449
Sorry for not including the details.  This is a work computer that is using POP.
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Peter Hutchison earned 500 total points
ID: 40508764
Backup your .pst (contains emails) file in c:\Users\username\AppData\Local\Microsoft\Outlook.
Backup your .pab (address book and contacts) from same location.

If you want backup rules, signatures and so on, see these other files that outlook uses:
http://office.microsoft.com/en-gb/outlook-help/outlook-file-locations-HP003082210.aspx
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