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Enabling junk email in outlook 2010 via group policy

Posted on 2014-12-18
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Last Modified: 2014-12-19
I added a couple new things to my group policy for enabling Junk Email and setting it to high in Outlook 2010. Most people have gotten the change and some not. When they look at their Outlook the Junk option is grayed out. We only have 9 group policies total and I've made the change to all of them. I've run gpresult /r on those machines and it shows the group policies being applied. Don't know what to check next!

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Question by:OrbusLLC
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Sounds like Junk E-mail has been disabled if its grayed out.

Check your Group Policies and make sure one of them doesn't have the following setting enabled:
Microsoft Outlook 2010 > Outlook Options > Preferences > Junk E-mail > Hide Junk Mail UI

Disable this policy if it's enabled then run gpupdate /force on the problem machine.

You can also check the registry on the effected computer to verify if the setting is enabled:
Look for the DisableAntiSpam in HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook and make sure it isn't set to 1
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