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netflix buffer issue

Posted on 2014-12-18
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Last Modified: 2015-04-21
I am stumped.  One of the higher ups wants to watch Netflix at work, so whatever, no problem.  Whenever we try to watch Netflix it will play for a little while then buffer for eternity.

We were running at a 10mb internet speed, so we upped it to 20mb to test if that was the problem, it was not.
We have tried wirelessly and ethernet, and still the same.  
I have tried bypassing all switches and plugging straight into the router, but no go.

All other websites seem to work fine, youtube, msn, etc.  We aren't blocking Netflix in anyway that I see.
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Question by:TomBalla
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Expert Comment

by:strung
ID: 40507573
According to:

http://www.huffingtonpost.com/2014/09/06/netflix-hacks_n_5770286.html

"As far as first world problems go, it doesn't get worse than buffering, but now there's something you can do about it.

"Netflix has a secret menu you can access while watching videos in order to cut down on buffering during playback. To access the menu, perform the following action: Shift+Alt+Left Click (Shift+Option+Click on a Mac)."
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Expert Comment

by:Montoya
ID: 40507580
I had the same issue, and I changed the buffering settings.

Here's how:

http://www.huffingtonpost.com/2014/09/06/netflix-hacks_n_5770286.html
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Author Comment

by:TomBalla
ID: 40507595
No menu popped up when I did the shift alt left click.
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
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strung earned 500 total points
ID: 40507605
Was the movie playing when you tried it? I just tried it on my Mac with Safari and it worked.
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Author Comment

by:TomBalla
ID: 40507615
Yeah, movie was playing.
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Author Comment

by:TomBalla
ID: 40507628
Ok, menu popped up in ie but not chrome
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Author Comment

by:TomBalla
ID: 40507780
Ok, seems to be working fine in ie.  What in Chrome would cause the buffering problem?  This problem was also on a roku, I'll test that out to.
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Author Comment

by:TomBalla
ID: 40508073
firefox works also.
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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