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Dell 3330dn not responding after setting Restricted Server setting

Posted on 2014-12-18
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Last Modified: 2016-11-23
In the web interface, there is an option to set a server list that appeared to be what is 'allowed' .. we entered our 2 subnets as:

192.168.1.0/24
192.168.2.0/24

After 'submitting' for a long time, we attempted to reopen the web config interface, and can get no response.  The printer pings at the same address, but we can't access the web interface, and it will not print submitted documents.  We have power cycled, reset factory settings (which to my understanding does not reset the network settings).  Is there a way to COMPLETELY reset this device, a hard reset, any ideas?
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Question by:BullfrogSoftware
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rharland2009 earned 500 total points
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From Dell's support site (replace the umlaut u with a check mark - formatting didn't work well):

NVRAM/Network Settings

Turn the printer off.
Press and hold Select (ü) and Right while turning the printer on.
Release both buttons when "Performing Self-Test" appears.
The printer performs its power-on sequence, and then "Config Menu" appears.
Press Down to "Factory Defaults" and press Select (ü).
Press Down to "Network Restore" or "Reset Base" and press Select (ü).
"Reset Base" will restore all printer settings to factory defaults.
Power cycle the printer to return to "Ready" mode.
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by:BullfrogSoftware
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Will try this as soon as someone is onsite
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