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Meraki License Expired

Posted on 2014-12-18
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Last Modified: 2015-01-14
Meraki License StatusHi,
  I have a customer who has Meraki MX60 Router and Meraki MR12 Access Point. Both was activated on Nov 19 2014 and the license has expired.
  But  Meraki MX60 is still operating. I just logged onto the router 192.168.1.1 and took the screenshot.
  I am curious why this router is still up and running and allow me to log in to it after the license has been expired?
  I called CISCO sales and asked them what happens if you have MX60 with expired license. They answers varied: ranging from "it should stop working immediately" to "it is up to the reseller who set that up".

 Which statement is true?
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Question by:sglee
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10 Comments
 
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by:carlmd
carlmd earned 500 total points
ID: 40508946
It should continue working, you just won't be able to access the it from the Meraki cloud. So, no cloud configuration or updates.
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Author Comment

by:sglee
ID: 40508983
Does that mean that I can access the router locally by 192. 168. 1. 1 and make changes in the configuration?
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by:carlmd
carlmd earned 500 total points
ID: 40509035
You would be able to configure the basics, that is whatever is available on the local browser interface. But no monitoring, no alerts, etc available on line.

Why would you buy Meraki if you didn't plan to pay for the subscription, since this is part of the advantage of this product.
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Author Comment

by:sglee
ID: 40510113
@carlmd
I took over this customer recently and learned that the previous vendor installed Meraki products (Router + AP). I also learned that license renewal fees for both products are about $400.
I thought this is a overkill for 4 workstation network with 1 file server w/ W2012.
It is $400 x 10 years = $4,000 that could be used for something else.
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by:
carlmd earned 500 total points
ID: 40511880
You will eventually be hampered by the fact that you don't have a cloud license. As the case may be, your predecessor opted for cloud managed devices and it is cheaper to continue to pay the license fee than to buy new hardware. You can get a 3 year license for an MR12 for $207 and the MX60 for $345, so annual cost would be $184, not a bad deal. Take a look at http://www.cloudwifiworks.com for this pricing.
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Author Comment

by:sglee
ID: 40511960
Thanks for providing the link and I appreciate it.
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Author Comment

by:sglee
ID: 40511968
As long as I can configure the router locally via 192.168.1.1, I think it will suffice the need for now. They  do not have much going on. No web server, no Exchange, no RWW.
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Author Comment

by:sglee
ID: 40547457
@carlmd
When I tried to access the router via cloud, it won't let me and that is expected due to license expiration.
However when I logged in to the router using local address : 192.168.1.1, it shows the "Local Device Status" with LAN/WAN IP and other stuff, but I can't seem to make changes in configuration such as "creating a port forwarding" ... etc.

Is this expected behavior from expired MX60?
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LVL 20

Expert Comment

by:carlmd
ID: 40548708
Yes, that's part of what you lose without a subscription. It will continue to work, but you pretty much can't change anything.
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Author Comment

by:sglee
ID: 40548771
Thanks for the information.
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