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Emails failing with "write error"

Posted on 2014-12-19
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Last Modified: 2014-12-20
Running Small Business Server behind an ASA5505.

For about the last six weeks, a client has been having problems receiving emails from some clients.  The emails get delayed and then fail permanently, but never with an Exchange error message.  The error messages say things like "technical details of temporary failure:write error" or "technical detail of permanent failure: write error"  I have seen "SMTP timeout" as well.

There are many people having this issue on the web none seem to have an answer.  My clients is getting upset and I am having no luck finding out what is wrong.

Any help would be appreciated.

jeff
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Question by:dabassguy1
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David Atkin earned 500 total points
ID: 40509151
Hello,

It could be an issue with the ASA Mailguard feature.

http://support.microsoft.com/kb/320027

Check you're symptoms before applying the fix. Backup the config prior to making any changes.
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Author Closing Comment

by:dabassguy1
ID: 40509561
That is exactly what it was.  That setting has been on the the entire 5 year life of the device, it seems strange it would just now start inhibiting email flow.
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Expert Comment

by:David Atkin
ID: 40510993
Glad you got it resolved.
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