Outlook won't always pull email from Gmail via IMAP
Posted on 2014-12-19
I'm working on a machine running Outlook 2013. It's using IMAP to talk to a Gmail account. Every now and then, Outlook will stop looking for emails in IMAP. I don't think the user is seeing an error, but then, I'm also not sure how to check for this.
Where can I find Outlook's logs? Can they be found in the Event Viewer somewhere? I did just now turn on the logging feature in Outlook itself - perhaps that will show me where the problem is?
Anything else you think I ought to be looking at?