How do I Install / run Acrobat Reader 11 on Windows 2012R2 Terminal Server

How do I Install / run Acrobat Reader 11 on Windows 2012R2 Terminal Server
kcfconsultingAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Go to:

ftp://ftp.adobe.com/pub/adobe/reader/

Look up the WIN folder and thence Adobe Reader 11. Download the full version and install that. This should work.
0
VB ITSSpecialist ConsultantCommented:
You install it as you would on any other machine, just make sure you switch to Install Mode first on the server.

Go to this page and select Server 2012 in Step 1 , select your language in Step 2, and then select the version you want to install in Step 3.
http://get.adobe.com/reader/enterprise/

It is recommended to always change the server into Install Mode when installing applications to be used by multiple users in a Terminal Server environment. To do this, launch an elevated Command Prompt then type in change user /install

Once you have completed installing your applications, type in change user /execute to change it back to the default mode. If you'd like to do a bit more reading on the change user command you can do so here: http://technet.microsoft.com/en-au/library/cc730696.aspx
0
kcfconsultingAuthor Commented:
OK,  Thanks for the download location.  That helps but the problem is it won't run 2012R2.
Capture.JPG
0
VB ITSSpecialist ConsultantCommented:
Try changing the Compatibility Mode to Windows XP SP3.

Right click on the Adobe Reader icon > Properties > Compatibility tab > tick Run this program in compatibility mode for: > select Windows XP (Service Pack 3) from the drop down > OK when done.

Another well known error with Adobe Reader in 2012 R2 is the An internal error occurred. message. To workaround this, you need to create the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\11.0\FeatureLockDown

Right click > New > DWORD (32-bit) Value > name it bProtectedMode > leave the default value at 0 > close out of the Registry Editor when done.
3

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Server OS

From novice to tech pro — start learning today.