Solved

How do I Install / run Acrobat Reader 11 on Windows 2012R2 Terminal Server

Posted on 2014-12-19
4
7,286 Views
Last Modified: 2014-12-20
How do I Install / run Acrobat Reader 11 on Windows 2012R2 Terminal Server
0
Comment
Question by:kcfconsulting
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 40510402
Go to:

ftp://ftp.adobe.com/pub/adobe/reader/

Look up the WIN folder and thence Adobe Reader 11. Download the full version and install that. This should work.
0
 
LVL 24

Expert Comment

by:VB ITS
ID: 40510688
You install it as you would on any other machine, just make sure you switch to Install Mode first on the server.

Go to this page and select Server 2012 in Step 1 , select your language in Step 2, and then select the version you want to install in Step 3.
http://get.adobe.com/reader/enterprise/

It is recommended to always change the server into Install Mode when installing applications to be used by multiple users in a Terminal Server environment. To do this, launch an elevated Command Prompt then type in change user /install

Once you have completed installing your applications, type in change user /execute to change it back to the default mode. If you'd like to do a bit more reading on the change user command you can do so here: http://technet.microsoft.com/en-au/library/cc730696.aspx
0
 

Author Comment

by:kcfconsulting
ID: 40510748
OK,  Thanks for the download location.  That helps but the problem is it won't run 2012R2.
Capture.JPG
0
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40510759
Try changing the Compatibility Mode to Windows XP SP3.

Right click on the Adobe Reader icon > Properties > Compatibility tab > tick Run this program in compatibility mode for: > select Windows XP (Service Pack 3) from the drop down > OK when done.

Another well known error with Adobe Reader in 2012 R2 is the An internal error occurred. message. To workaround this, you need to create the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\11.0\FeatureLockDown

Right click > New > DWORD (32-bit) Value > name it bProtectedMode > leave the default value at 0 > close out of the Registry Editor when done.
3

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is my 3rd article on SCCM in recent weeks, the 1st (http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2008/A_4466-A-beginners-guide-to-installing-SCCM2007-on-Windows-2008-R2-Server.html) dealing with installat…
Background Information Recently I have fixed file server permission issues for one of my client. The client has 1800 users and one Windows Server 2008 R2 domain joined file server with 12 TB of data, 250+ shared folders and the folder structure i…
Come and listen to Percona CEO Peter Zaitsev discuss what’s new in Percona open source software, including Percona Server for MySQL (https://www.percona.com/software/mysql-database/percona-server) and MongoDB (https://www.percona.com/software/mongo-…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question