Solved

How do I Install / run Acrobat Reader 11 on Windows 2012R2 Terminal Server

Posted on 2014-12-19
4
5,331 Views
Last Modified: 2014-12-20
How do I Install / run Acrobat Reader 11 on Windows 2012R2 Terminal Server
0
Comment
Question by:kcfconsulting
  • 2
4 Comments
 
LVL 93

Expert Comment

by:John Hurst
ID: 40510402
Go to:

ftp://ftp.adobe.com/pub/adobe/reader/

Look up the WIN folder and thence Adobe Reader 11. Download the full version and install that. This should work.
0
 
LVL 24

Expert Comment

by:VB ITS
ID: 40510688
You install it as you would on any other machine, just make sure you switch to Install Mode first on the server.

Go to this page and select Server 2012 in Step 1 , select your language in Step 2, and then select the version you want to install in Step 3.
http://get.adobe.com/reader/enterprise/

It is recommended to always change the server into Install Mode when installing applications to be used by multiple users in a Terminal Server environment. To do this, launch an elevated Command Prompt then type in change user /install

Once you have completed installing your applications, type in change user /execute to change it back to the default mode. If you'd like to do a bit more reading on the change user command you can do so here: http://technet.microsoft.com/en-au/library/cc730696.aspx
0
 

Author Comment

by:kcfconsulting
ID: 40510748
OK,  Thanks for the download location.  That helps but the problem is it won't run 2012R2.
Capture.JPG
0
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40510759
Try changing the Compatibility Mode to Windows XP SP3.

Right click on the Adobe Reader icon > Properties > Compatibility tab > tick Run this program in compatibility mode for: > select Windows XP (Service Pack 3) from the drop down > OK when done.

Another well known error with Adobe Reader in 2012 R2 is the An internal error occurred. message. To workaround this, you need to create the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\11.0\FeatureLockDown

Right click > New > DWORD (32-bit) Value > name it bProtectedMode > leave the default value at 0 > close out of the Registry Editor when done.
2

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

##the calculator has been updated to version 1.6 please download the use the updated version## Hi there, After the previous post of the original version of the calculator here : http://www.experts-exchange.com/articles/OS/Microsoft_Operatin…
The environment that this is running in is SCCM 2007 R2 running on a Windows 2008 R2 server. The PXE Distribution point is running on its own Windows 2008 R2 box. This is what Event viewer showed after trying to start the WDS service:  An erro…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question