Ipod Touch Turns off When Screen Turns off

Client has Son who did Something???

When his Ipod touch Screen turns off the Music turns off

How can I fix this?

Cjoego
Joseph SalazarVice President - Senior IT ConsultantAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Michael-BestCommented:
Check that the headphone cable is fully inserted, clean the inside of the headphone jack of dust / debris with a cotton bud / stick trimmed down in size and a drop of isopropyl alcohol (or white spirits)
And / or try another headphone.

Cotton buds are labeled differently in some places:
http://en.wikipedia.org/wiki/Cotton_swab
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Joseph SalazarVice President - Senior IT ConsultantAuthor Commented:
I tried Michael's suggestion and it still turns off when the screen goes off

Any other suggestions?

Cjoego
0
speed_54Commented:
Have you tried changing the setting for auto lock to "never"?
(Settings>general>auto lock)
0
Joseph SalazarVice President - Senior IT ConsultantAuthor Commented:
Michael was correct,

I took it to Apple Store and they sold me a "NEW" set of earphones that worked.

Thanks Michael

Cjoego
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Apple Hardware

From novice to tech pro — start learning today.