Email Bouncer
Please could you help me identify what the issues is, I keep getting bounce emails.
Hi This is the qmail-send program at bounce.mail.unifiedlayer.c
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<ram@***.ae>:
79.170.44.38 does not like recipient.
Remote host said: 550-Your IP address is on the RBL blacklist! Sending denied.
550-For further information and delisting procedure,
550 please see http://www.spamcop.net/w3m?action=checkblock&ip=69.89.21.30
Giving up on 79.170.44.38.
Hi This is the qmail-send program at bounce.mail.unifiedlayer.c
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<ram@***.ae>:
79.170.44.38 does not like recipient.
Remote host said: 550-Your IP address is on the RBL blacklist! Sending denied.
550-For further information and delisting procedure,
550 please see http://www.spamcop.net/w3m?action=checkblock&ip=69.89.21.30
Giving up on 79.170.44.38.
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ASKER
Hi have checked on MXOOLBOX and www.blacklistalert.org and I got all green but yet I still get the issue. What would the next steps be?
It looks like you or someone has been de-listing your IP address on some of the sites, so it's now just a case of waiting to be completely blacklist free.
Until then you will have some delivery issues. Some sites take a week or so to remove you completely.
Until then you will have some delivery issues. Some sites take a week or so to remove you completely.
ASKER
Okay on that basis it must be the email provider, is there any site that offers historical information on black listings?
None that I'm aware of I'm afraid.
If this is a regular thing, it might be time to look for a different provider.
Alan
If this is a regular thing, it might be time to look for a different provider.
Alan
ASKER
Okay Thanks for the advice.
Sorry there is little to nothing you can do about it for now.
Alan
Alan
ASKER
I understand, I will advise hat we should change provider as this is a requiring issues.
Just choose the next one carefully. I would recommend Office 365.
Never had any issues using them.
Never had any issues using them.
ASKER
Thanks - I have been using rackspace for years never had an issue, the person I am trying to help is with Heart which I know have had several issues. I will have a look at 365 as this is new to me, looks good though.
It's Microsoft's own hosted Exchange 2013 solution.
Very good, very cheap, huge mailbox capacity and no blacklisting issues.
Have moved around 800 mailboxes to 365 so far for various companies and no complaints.
Alan
Very good, very cheap, huge mailbox capacity and no blacklisting issues.
Have moved around 800 mailboxes to 365 so far for various companies and no complaints.
Alan
Alan