troubleshooting Question

Windows 7 Pro Sound / Popcorn Popping or Arcs

Avatar of hypercube
hypercubeFlag for United States of America asked on
HardwareMiscellaneousWindows 7
14 Comments7 Solutions342 ViewsLast Modified:
I have a Windows 7 Pro system that suddenly developed an annoying sound problem.
It's using a Creative SoundBlaster Audigy 2 (WDM) PCI card which has been working fine for years.

Now, after listening to longer tracks of music or ... or just any old time ... the speakers start outputting loud snapping noises like popcorn popping.  They sound a bit like arcs.  

It's not the speakers unless two sets of speakers are putting out power line noises of this sort - which seems very unlikely.
Turning off any of the sources in software has no effect.
Uninstalling the sound card from the Device Manager seems to fix it - so it seems unlikely that the sound card itself is autonomously putting out these noises.

I have tried all of the things I could browse for on the web and nothing seems to help.
Theories include:
- bad PC power supply.
- bad sound card (nonetheless)
- Windows software somehow / reinstall Windows seems a bit drastic....

The noises don't happen all the time and seem to be variable in frequency and loudness.  

There appear to be lots of people who have experienced this but no definitive cause is mentioned.  "try this and try that" seems to be the best advice there's been and seems to have little success.

So, I'm wondering if anyone has any experience and solid recommendations about this.
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 7 Answers and 14 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 7 Answers and 14 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros