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Murray BrownFlag for United Kingdom of Great Britain and Northern Ireland

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Excel VB.net/VSTO Add-in gets disabled often

Hi

I have a Excel VB.net/VSTO Add-in  built in Visual Studio 2010.
It gets rolled out to over 70 people.
The problem is that every so often the ribbon disappears and the
add-in gets disabled. Most users don't handle this well.
How do I stop this from happening?
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Rory Archibald
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Thank you both. It looks like the problem isn't going to go away and I should focus on telling users to watch for that prompt