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support options of shared webhosting companies
I already asked a question about chat versus ticket based email support for a webhosting company
Where an answer is telling me to convince my clients to move to a vps. I like this answer, because I make more money. But I am going to walk into an office and be tested many hours by using a their shared hosting before company will trust and pay me to move all their data to my own host
I personally do not like chat because I spend more actual time.
Email takes more calendar time, but sending a screenshot is 30 seconds actual time.
But this question is not comparing email vs chat support
This question I would like to know if shared hosting companies are following goddady and stopping email support.
The answer I would like to see is a list of about 20 shared lamp webhosting companies and if they use chat, chat and email, email support
Where an answer is telling me to convince my clients to move to a vps. I like this answer, because I make more money. But I am going to walk into an office and be tested many hours by using a their shared hosting before company will trust and pay me to move all their data to my own host
I personally do not like chat because I spend more actual time.
Email takes more calendar time, but sending a screenshot is 30 seconds actual time.
But this question is not comparing email vs chat support
This question I would like to know if shared hosting companies are following goddady and stopping email support.
The answer I would like to see is a list of about 20 shared lamp webhosting companies and if they use chat, chat and email, email support
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ASKER
(or if they have, it's for their own marketing purposes and not an objective survey).