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SBS2008 Move Data Wizard Crashes Regardless of Data Selected for Move

Posted on 2014-12-22
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Last Modified: 2016-11-23
I need to move as much data as I can off of the C: drive in this machine due to Dell's shortsighted partitioning. When I attempt to run the Move Data wizard for either Exchange or Sharepoint, the wizard crashes immediately. MoveData.log attached. Suggestions? Thanks!
MoveData.log
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Question by:tcianflone
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Expert Comment

by:Alan Hardisty
ID: 40514117
Is the server up-to-date with windows AND Exchange Services Packs / Patches / Rollups?

Alan
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by:tcianflone
ID: 40514247
Server is fully patched. Exchange is running build 240.6/SP1.
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Alan Hardisty earned 500 total points
ID: 40514695
If you are only on SP1 for Exchange, then you are way behind as SP3 Rollup 15 is available.

I had a similar issue with another SBS 2008 server that wasn't fully patched (hence my question) and after updating Windows and Exchange to the latest updates, the wizards started to work happily again.

I'd get updating as and when you can and then try again.

Also worth a read of my blog article for the short-term:

https://alanhardisty.wordpress.com/2012/07/12/sbs-2008-2011-disk-space-eaten-up-by-sharepoint-sql-log-files-how-to-reduce-the-log-file-size/

Make sure you follow all the links to help reduce the disk space, don't just follow my article as there is loads of help in the links.

Alan
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Author Comment

by:tcianflone
ID: 40514733
Alan, Disk space on C: is down to 10 GB. Exchange stops receiving mail at 6GB free, which has happened at this site before. I have done a number of the recommended things to reduce usage on C: already, including running the Microsoft fix it for reducing the SQL log files. In fact, I run that monthly at this site. I'm concerned that installing the Exchange service pack will reduce space even further and put me in an even worse position.
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Expert Comment

by:Alan Hardisty
ID: 40514737
You need to get up-to-date and can disable the setting that causes inbound mallow to stop if you want.

Once you are up-to-date, you should be able to move the Exchange Database happily to another drive.

How big is the overall C: drive capacity?

You can manually download (to another drive) SP2 and SP3 for Exchange and apply them yourself which will probably chew up a bit of space on the C: drive, but the longer you don't update, the more space will be eaten by Windows updates, so it will become more and more difficult to do anything.

Are you using the SBS wizard to move the database or the Exchange Wizard?

Alan
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Author Comment

by:tcianflone
ID: 40514755
C: drive is 60GB. The biggest offenders on space consumption are the WINSXS folder at 15GB and the Windows Small Business Server logs at 6.3GB, 4GB of which is the console log. I was attempting to use the SBS move data wizard, not the Exchange wizard. I am downloading the Exchange SP2 & SP3 to the data drive as I type. Where can I disable the C: drive monitor for incoming mail?
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Expert Comment

by:Alan Hardisty
ID: 40514767
My other article discusses how to do that:

https://alanhardisty.wordpress.com/2010/12/20/exchange-2007-2010-backpressure-–-quick-fix/

Any need to keep the SBS logs?

Alan
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Author Comment

by:tcianflone
ID: 40514832
No need for the sbs logs at all. What is the appropriate way to clear them?
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Expert Comment

by:Alan Hardisty
ID: 40514905
Which files / folders are taking up the most space log wise?
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by:tcianflone
ID: 40514960
Console.log
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Expert Comment

by:Alan Hardisty
ID: 40514973
Close down the SBS console, then rename the log file.

Re-open the SBS console and it will create a new console.log file.

Delete or copy and delete the log file and then keep the SBS console closed when you don't need it as it will make the log file grow.

Alan
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Author Comment

by:tcianflone
ID: 40515929
Recreating console.log helped! I've got it up to 14.5GB free now. Do you have an idea of how much of that space might be eaten up by Exchange 2007 SP2, then SP3?
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Expert Comment

by:Alan Hardisty
ID: 40516127
Excellent - that will help.

The downloads are quite chunky, but I've not got any idea what will get consumed by installing them unfortunately.   Sorry.

Doubt you will lose more than a few hundred Mb (he says optimistically).

Alan
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Author Comment

by:tcianflone
ID: 40516482
Well, the SP2 install bombs: Setup encountered an error. I'm starting to think it would be easier to image D:, delete that volume, extend C:, then recreate D: from the image. Thoughts?
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Author Comment

by:tcianflone
ID: 40516597
Found a Microsoft tool esp for installing SP2 on SBS2008. That seems to be working; it's running now. Tool is here:
http://www.microsoft.com/en-us/download/confirmation.aspx?id=5588
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Expert Comment

by:Alan Hardisty
ID: 40516600
Well done and sorry - had left work for the season!
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Author Comment

by:tcianflone
ID: 40516719
Hey, no problem, Alan! SP2 installed. Here are my usage parameters for reference:
C: disk space free at start of SP2 install: 11.3GB
C: disk space free at end of SP2 install: 10.5GB
So, around 800MB of space consumed. After SP2 install completed, the Move Data wizard started working!!! I immediately moved the SharePoint install because they don't even use it. Ended up with 17.3GB free on C:, and that's good enough for me! Thanks for all your help.
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Author Closing Comment

by:tcianflone
ID: 40516723
Alan is an amazing resource! Thanks again!!!
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Expert Comment

by:Alan Hardisty
ID: 40516753
Well done - glad you got more free space and the Wizards are working.

I'd go for SP3 and then get the rollups on once you have some time.

Best wishes and have a great Xmas and New Year.

Alan
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