Link to home
Start Free TrialLog in
Avatar of jeevan mathew
jeevan mathew

asked on

outage

What exactly is the meaning of the word outage?

Is that related with OS or database.
Avatar of Gauthier
Gauthier

It's a temporary (most often unexpected) suspension of operation / unavailability of Service.
Avatar of Steve Wales
Technically, any loss of service is an outage.

Database goes down?  That's an outage.
Network go down even though the database and server are both up ?  As far as the user is concerned, that's an outage.
Server goes down ?  Yep, outage.

Outages can be unplanned (see above) or planned.  Say you have a monthly maintenance window for applying patches from Microsoft (for windows).

Depending on your agreements with your users you may have certain uptime SLA's (Service Level Agreements) to keep and perhaps a periodic scheduled downtime for maintenance is a part of those SLA's.
ASKER CERTIFIED SOLUTION
Avatar of Gerwin Jansen
Gerwin Jansen
Flag of Netherlands image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of jeevan mathew

ASKER

SLA and outage make sense. Thanks.