Exchange 2010 Transport Layer stops after update AVG 2013

After updating AVG Business Edition 2013 the Transport Service stops in Exchange 2010
BMConsultancyAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Gareth GudgerCommented:
Often the Transport Service will stop if it detects something else is using port 25. I assume AVG Business Edition has taken over this port.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
AmitIT ArchitectCommented:
You need to check application logs for error related to transport service. Make sure Exchange related binaries and folders are exempted from you AV. For testing disable the AV and check if you can start the service or not.
0
BMConsultancyAuthor Commented:
I came across this on the internet ;

•      Open Microsoft Exchange Management Shell:
Type in:
1. Uninstall-TransportAgent "AVG 2011 Antivirus SMTP transport agent"  AND AT THE CONFIRMATION SCREEN TYPE "Y" FOR YES AND HIT ENTER.
2. Uninstall-TransportAgent "AVG 2011 Antivirus routing transport agent" AND AT THE CONFIRMATION SCREEN TYPE "Y" FOR YES AND HIT ENTER.
3. Uninstall-TransportAgent "AVG 2011 Antispam transport agent" AND AT THE CONFIRMATION SCREEN TYPE "Y" FOR YES AND HIT ENTER.
NOW ONCE COMPLETED WITH THE ABOVE STEPS DO THE FOLLOWING:
Located within this path on your server : "C:\Program Files\AVG\AVG2012\Exchange\Transport\Scripts" (Or the location where you installed AVG)
You will find 6 Script files.
Use the Script files starting with "install".
Open Microsoft Exchange Management Shell:
Drag and drop the first script file "install-AVGAntispam.ps1" and press enter within the Microsoft Exchange Management Shell screen.
Drag and drop the first script file "install-AVGAntivirusRouting.ps1" and press enter within the Microsoft Exchange Management Shell screen.
Drag and drop the first script file "install-AVGAntivirusSMTP.ps1" and press enter within the Microsoft Exchange Management Shell screen.
Once the scripts has been installed for AVG 2012, you will notice that your Microsoft Exchange Transport Agent Service is started and functional, you will also notice that the AVG server Components is also working now.

I changed 2011 in 2013 and could not find the scripts where they talk about, but after the Uninstall -Transport commands it is working again ...

Thanks for the info that AVG could have taken over port 25. This moment I realized I had updated AVG and after it the transport Service kept shuting off.  So it had to do with AVG !
0
Gareth GudgerCommented:
You are welcome.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Server Software

From novice to tech pro — start learning today.