ICT or IT department structure
please shared your experience and industry practice in terms of the service delivery units . I am referring to the mid to large level business
User - end user
Network
Server -Hardware/software
Application - Web and Backend DB ?
please give me the best way to define the service unit to get the best service and expertise to support
User - end user
Network
Server -Hardware/software
Application - Web and Backend DB ?
please give me the best way to define the service unit to get the best service and expertise to support
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You could start with giving us more information.
Do you have the number of users, servers, applications and databases? 500 users . 19 blade servers and slone serves
Plus other information as network, storage and security solutions? not much in this category
Do you have the number of users, servers, applications and databases? 500 users . 19 blade servers and slone serves
Plus other information as network, storage and security solutions? not much in this category
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How many vendors are you dealing with? more than 20
Can be everything set as a single package delivery so you can reduce costs? no we have desktop back /oracle /sql
Do you have any IT team or everything is outsourced? Service included? we have internal it team . networking /application /database supporting ......... etc
Can be everything set as a single package delivery so you can reduce costs? no we have desktop back /oracle /sql
Do you have any IT team or everything is outsourced? Service included? we have internal it team . networking /application /database supporting ......... etc
IT Administration
IT Administration is the processes and best practices for programming and development, and incorporates methodologies for managing activities and projects. Common methodologies include waterfall, prototyping, iterative and incremental development, spiral development, rapid application development, extreme programming and various types of agile methodology. The life-cycle "model" is a more general term for a category of methodologies, and a software development "process" a more specific term to refer to a specific process chosen by a specific organization.
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