?
Solved

Software setup does not see the netwerk drive letters, how is that possible

Posted on 2014-12-24
6
Medium Priority
?
59 Views
Last Modified: 2015-05-25
Hi all,

in my Windows explorer I can see the network drive letter M. When installing software I need to be able to connect to M for the databse, but the software setup only shows me the local drive letters. How is this possible. The client is Windows 8.1 64 bit pro.

De shares are on a 2008 server. I have seen some RPC errors, don't know if that has anything to do with it perhaps?

Please see attachment
EE-Son.jpg
0
Comment
Question by:Agrippa
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
6 Comments
 
LVL 56

Accepted Solution

by:
McKnife earned 2000 total points
ID: 40516349
The software setup runs elevated. The elevated user session has not mapped the same drives as the standard user session. So simply use UNC paths as target: \\server\share or first open a command prompt elevated (right click cmd.exe ->run as administrator) and connect the same network drive in there again.

Or, resolve it for good: http://www.winability.com/how-to-make-elevated-programs-recognize-network-drives/ shows how, it is a small registry edit.
0
 
LVL 79

Expert Comment

by:arnold
ID: 40516350
This could be because the setup does not include support for mapped network drives, it only lists local type drives (IDE/sata, usb, ISCSI, FC)
The mapped drive is of a different type.
Install the software with a local DB, then when you run it for the first time, configure it to refer to the network mapped drive as the location where the DB is.
0
 

Author Comment

by:Agrippa
ID: 40517243
Hi,

no I am 100% sure the software CAN see network drives, because I've installed this software on 4 machines now and all of them see the M drive.
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 79

Expert Comment

by:arnold
ID: 40517245
During the install or after the install?

Since I do not have access to this software, look theough the living, going to the top imputed and see whether you can select the mapped drive.

The other option is to install it with a local db on C. Then start the program and reconfigure it to point to M:\ for the database.
0
 
LVL 56

Expert Comment

by:McKnife
ID: 40517494
Not seeing the drive is normal, it's a (by design) effect of UAC. Could it be that all other 4 Computers had UAC off while this one has it on?
Did you try my suggestions?
0
 

Author Comment

by:Agrippa
ID: 40795387
Hi all,

I am sorry, this has taken way to long. I was eventually able to resolve it through a UNC path, but I never got the drive letters visable.

Thankx!
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
For anyone that has accidentally used newSID with Server 2008 R2 (like I did) and hasn't been able to get the server running again because you were unlucky (as I was) and had no backups - I was able to get things working by doing a Registry Hive rec…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Suggested Courses

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question