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Wait for the card. &nbsp;If it doesn't resolve the issue &quot;proceed with the logical Drive but with possible data loss&quot;. &nbsp; How many physical drives are attached to each card?
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Wait for the card.  If it doesn't resolve the issue "proceed with the logical Drive but with possible data loss".   How many physical drives are attached to each card?

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We have an HP Server with the HP Smart Array 800 form a client that had a failure. The HP Smart Array says it is in a locked state. One of the drives has failed in the RAID 1 configuration. At least we think it has as it has but it could be the card as well. &nbsp;We have ordered an Identical card to replace the bad one. <br />
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Does anyone have suggestions as to how we might go about get these drives to the point where we might be able to retrieve an image of the one that is still in a good state. <br />
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I don't know if the problem will be the same on the replacement controller but when it initializes it only gives the option to proceed without the Logical drive or to proceed with the logical Drive but with possible data loss. <br />
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Using a recent backup at this point is not an option.
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We have an HP Server with the HP Smart Array 800 form a client that had a failure. The HP Smart Array says it is in a locked state. One of the drives has failed in the RAID 1 configuration. At least we think it has as it has but it could be the card as well.  We have ordered an Identical card to replace the bad one. 

Does anyone have suggestions as to how we might go about get these drives to the point where we might be able to retrieve an image of the one that is still in a good state. 

I don't know if the problem will be the same on the replacement controller but when it initializes it only gives the option to proceed without the Logical drive or to proceed with the logical Drive but with possible data loss. 

Using a recent backup at this point is not an option.

HP Smart Array 800 is in a locked state

Servers are computing devices that are similar to desktop computers in that they have the same basic components, but are significantly different in size, configuration and purpose. Servers are usually accessed over a network, and many run unattended, without a computer monitor, input device, audio hardware or USB interfaces. Many servers do not have a graphical user interface (GUI), and are configured and managed remotely. Servers typically include hardware redundancy such as dual power supplies, RAID disk systems, and ECC memory, along with extensive pre-boot memory testing and verification. Critical components might be hot swappable, and to guard against overheating, servers might have more powerful fans or use water cooling.

Server Hardware

Computer data storage, often called storage or memory, is a technology consisting of computer components and recording media used to retain digital data. In addition to local storage devices like CD and DVD readers, hard drives and flash drives, solid state drives can hold enormous amounts of data in a very small device. Cloud services and other new forms of remote storage also add to the capacity of devices and their ability to access more data without building additional data storage into a device.

Storage

Storage devices include any device used for storing and retrieving digital information. Hard disk drives (HDDs) use one or more rigid ("hard") rapidly rotating disks (platters) coated with magnetic material. Data is accessed in a random-access manner, meaning that individual blocks of data can be stored or retrieved in any order and not only sequentially. The primary competing technology for secondary storage is flash memory in the form of solid-state drives (SSDs), but HDDs remain the dominant medium for secondary storage due to advantages in price per bit and per-device recording capacity. CD-RW (Compact Disc-ReWritable) is a digital optical disc storage format that allows information to be stored outside the mechanical HDD.