I go to Settings, iCloud. On the right on the line "iCloud Drive", it says Upgrading (forever), nothing happens, it just keeps spinning. I can't click Backup, it (and everything else) is grayed out. This is the OLD iPad. I never previously backed it up to the iCloud.
I get the impression that I am losing everything on my current iPad if I go to the new; that sucks. I can (hopefully) download the apps I lose. I don;t even know if my Apple ID / Password will work on the new, I'm afraid to try.
I thought Apple was supposed to be intuitive on how to do things. This is far from that (if it can be done AT ALL).
I'm thinking taking the iPad back & getting a refund and going with Android, can't be any worse.
John
You can return the iPad as you wish. But also consider backing the old one up to iTunes. That gives you a local PC backup and I know from experience that the backup can be transferred to a new device. I have done this.
Richard Korts
ASKER
To John Hurst,
I tried to do that too. I don't have a MAC, I have a Windows PC.
The instructions I found were for MAC, are there instructions for a normal PC?
Very clear and easy to follow guides are available at: support.apple.com
To download iTunes for Windows go to support.apple.com and see:
"iTunes: Downloading iTunes for Windows using Internet Explorer"
Link: http://support.apple.com/en-us/HT203345
To use iTunes to transfer go to support.apple.com and see:
"Transfer content from an iPhone, iPad, or iPod touch to a new device"
Link: http://support.apple.com/en-us/HT2109
Richard Korts
ASKER
John Hurst,
I did what you said, it seemed to mostly work. It gave messages like it was saving my iPad apps to my PC, like "4 of 15", etc.
Then (I wasn't watching it constantly), it just made a sound and stopped. See attached.
Does that mean it worked? Should I click "Get Started" or not?
Where does it put the iPad stuff on my PC so I can check to see if it's there?
That screen is an information screen and what I pointed you to .
It says the iPad is backed up.
Leave all this for several hours, reconnect and sync / back up again. The time should change.
You should then be able to connect the new iPad and recover it.
Richard Korts
ASKER
Thanks for all your help.
It's still VERY confusing. That screen shot I sent you DOES NOT say it's backed up.
It's just the overall way this stuff works; NO COMMUNICATION about what's going on. It rings a nice tone (which I guess is to tell you it's done?). Unless I have worked in the Mac world, how am I supposed to know that?
I clicked away from that screen I sent you, there is NO WAY to get back to it.
There is (apparently) no way to see backed up elements on your PC.
So although it might (or might not) have worked, there is no way to tell.
If need be, can you back up the old one to iTunes and recover that way?