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Email Setup on IPad Air

Posted on 2014-12-25
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266 Views
Last Modified: 2014-12-26
I'm attempting to setup email on my new IPAD. I've tried both IMAP and POP without success. The IPad asks for the following information:

Name
Email
Description
Password

It then asks for the Incoming Mail Server (pop.secureserver.net for pop3 and imap.secureserver.net for imap), User Name, and Password, all of which I have entered correctly.

The next section on the iPad is for the Outgoing Mail Server but I am unable to enter anything in that section. The iPad won't let me move past the Incoming Mail Server fields.

Any ideas?
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Question by:cbridgman
2 Comments
 
LVL 10

Accepted Solution

by:
schaps earned 500 total points
ID: 40518149
Without the outgoing mail server entered, the "next" button is not available in the upper right, correct? So you are stuck?
First thing to try is a restart of the iPad (turn off, back on).
If still not working, are you holding the iPad in landscape orientation? If so, rotate it to portrait orientation and try entering the outgoing info (humor me).
Please report back.
0
 

Author Closing Comment

by:cbridgman
ID: 40518303
Who'da thunk it. Landscape mode was, in fact, the culprit. As soon as I went to portrait mode, the missing Outgoing Mail Server area popped into view.

Thanks for the help and happy holidays.
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