Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Outlook Settings are not saved on log off

Posted on 2014-12-26
4
Medium Priority
?
298 Views
Last Modified: 2014-12-26
A few days ago in my organization, everyone's outlook 2010 settings have changed.
1. change is that Reading Pane settings keep changing to Mark items as read when viewed in the reading pane ( that selection keeps getting checked )
2.  File --> Options --> Mail --> message arrival Play a sound also keeps getting checked
There are other settings also that are not staying on logoff or reboot.

We are using Roaming profiles and when people logoff I have seen that the profile is being updated on the server, so its not a question if the profile is being copied.

If anyone has any reasons on why outlook settings are not being saved on logoff please share.

We have Exchange 2007, Windows 7 Professional and Outlook 2010

Thank you
0
Comment
Question by:Ekuskowski
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 31

Accepted Solution

by:
Gareth Gudger earned 2000 total points
ID: 40518676
Does this occur for a user who doesn't have a roaming profile?

Or can you create a test user with a local profile and see if the problem persists?
0
 

Author Closing Comment

by:Ekuskowski
ID: 40518684
This was actually what I started to do,  We ended up finding the solution was a new registry key that was being pushed to all users on login.  We tracked it down when we found the problem did not exist on a test user that was not running our standard login script.
0
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 40518688
Makes sense. Can you post the registry key here that was doing it?
0
 

Author Comment

by:Ekuskowski
ID: 40518703
We have already modified the .reg file
This is the correct file
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\preferences]
"MaximumAttachmentSize"=dword:00035400

The incorrect file was an export of all the settings under [HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\preferences] which then was changing all settings for everyone instead of only changing the Maximum attachment size.

Hope that makes sense
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question