Solved

HDMI Monitor Adapter to PC DisplayPort does no work

Posted on 2014-12-26
8
1,270 Views
Last Modified: 2014-12-26
I just purchased this PC for a user

Lenovo ThinkCentre E73 Desktop PC - Intel Core i3-4130 3.40GHz, 4GB Memory, 500GB HDD, DVDRW, Windows 7/8 Pro 64-bit

The PC has Win 7 64 bit loaded

This users has 3 monitors
 monitor 1 uses serial port
monitor 2 uses a USB connection
(BOTH of the above monitors are working with the new PC)

I trying to hook up a 3rd monitor and this did work on a former PC

The PC has a DisplayPort and the Monitor has a HDMI port

on his past PC I connected the HDMI to DisplayPort cable and it worked

on this PC nothing happens.

I cannot find the displayPort in the Device Manager of the PC

What am I doing wrong?
0
Comment
Question by:syarmush
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 54

Accepted Solution

by:
Joe Winograd, EE MVE 2015&2016 earned 500 total points
ID: 40518704
I believe that the graphics card on the Lenovo ThinkCentre E73 has AMD Eyefinity technology, in which case the answer is to get an active adapter, not passive. For example, I have a computer with AMD Eyefinity technology, but I could get only two monitors working initially. The solution was to get an active adapter. I first purchased this DisplayPort (male) to DVI (female) Active Adapter for one office:
http://www.amazon.com/gp/product/B004SUO1GM/

It works perfectly. I now have three monitors working where before only two of the three worked at a time. For a second office where I was having the same issue, I purchased this DisplayPort (male) to HDMI (female) Active Adapter:
http://www.amazon.com/gp/product/B009YC3W1Y/

This also works perfectly and I now have three monitors working at that office, too.

The StarTech website has a good explanation of why you need an active adapter instead of passive to get the three monitors working:
http://www.startech.com/AV/Displayport-Converters/Active-DisplayPort-to-DVI-Adapter~DP2DVIS

Also, the AMD website has this nice description (and other excellent material) of the basic requirements for connecting multiple displays:
Connecting multiple monitors for AMD Eyefinity technology couldn’t be simpler. There are four easy rules to remember:

1. The first two monitors can connect to the graphics card with any display output on your product: HDMI, VGA, DVI or DisplayPort.

2. The third (or greater) display must be connected to the graphics card via DisplayPort.

3. If your monitor does not have a DisplayPort connection, you will need an inexpensive active DisplayPort adapter for it. DVI to DP adapters can be had for less than $30 USD.

4. Every family of GPUs supports a different maximum number of displays.
Of course, the computer must have AMD Eyefinity technology for this solution. Regards, Joe
0
 

Author Comment

by:syarmush
ID: 40518944
this is good info

Thanks
0
 

Author Comment

by:syarmush
ID: 40518960
I've requested that this question be closed as follows:

Accepted answer: 0 points for syarmush's comment #a40518944

for the following reason:

this  works
0
Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

 
LVL 54

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 40518961
Hi syarmush,
You're welcome. Happy to help. Regards, Joe

Hi Mods,
Seems that the asker accidentally picked his own post as the answer instead of mine. Since his comment was, "this is good info     Thanks", I'm sure he meant to pick my "good info" post <http:#a40518704> as the solution. Please fix when you get a chance. Thanks much, Joe
0
 

Author Comment

by:syarmush
ID: 40518966
sorry this is the correct solution
0
 
LVL 54

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 40518975
No problem...thanks for correcting. Regards, Joe
0
 
LVL 54

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 40519331
Thanks, eenookami, that was definitely the better post to pick as the solution. Regards, Joe
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Determining the an SCCM package name from the Package ID
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question