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troubleshooting Question

DVD player not recognized in Win 7

Avatar of Jim White
Jim WhiteFlag for United States of America asked on
Laptops Notebooks
12 Comments1 Solution401 ViewsLast Modified:
Hi all,
I have a client with a new Latitude E5440.  The DVD player is acting odd.  It will read data disks, movies/TV disks, and application disks for install.  What doesn't happen is burning or recognizing blank CD\DVD.  I replaced the driver with no luck, and Iset the UpnP in the services to automatic.  I can't think of much more that could be wrong.  Ideas?