remove dialog box after installation

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ASKER

I already did what you suggested and I could not find anything.

Next idea is to look in Device Manager for it. If you find it, right-click and select Uninstall.

*** Hopeleonie ***

Pinacle Studio 9 is not compatible with Windows 7.
I would get a paid upgrade:
http://www.pinnaclesys.com/PublicSite/us/upgrade/studio/

rindi

Try uninstalling the software using the revo uninstaller:

http://portableapps.com/apps/utilities/revo_uninstaller_portable

ASKER

Nothing works.

Did you uninstall the Pinnacle Driver in Device Manager (as I suggested in <http:#a40519345>)?

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ASKER

Merete,

You got it right on! That solves my pb. I disabled it but it looks like it is still there. It also looks like it is related to the registry. Is there a way to completely remove it. Thx

Hi leblanc,
I guess you missed my same comment from a month ago (<http:#a40519335>) to "look in msconfig to see if it's in Services or Startup and disable it from there" — although at the time you said, "I already did what you suggested and I could not find anything." But better late than never. :) Regards, Joe

ASKER

You are correct Joe. I apologize. I misunderstood your msconfig. I went in cmd and type msconfig. I am very amateur when it comes to Windows. I will give you credit. Thanks

Well, it's a tad better to do it via Run>msconfig, but cmd>msconfig should get you to the same place. In any case, Merete deserves much more credit, as she took the time to post some excellent screenshots, which are really helpful. Falls into the "picture is worth a thousand words" category. :) Regards, Joe

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Hi Joe I didn't see your comment of msconfig either sorry, maybe the asker needed the pictures to understand hence why I post them in steps :)
We should ask in the groups to bring back expertise level displayed under the asker's name with questions.
cheers

ASKER

Joe,

I actually ran ipconfig instead of msconfig. Now that I remember, Duh... You're correct. cmd gives the same result.

Ah, ipconfig won't do it. :) I'm glad it's resolved now. Regard, Joe

Hi Merete,

> bring back expertise level displayed under the asker's name

That's a great idea! In fact, I think they should post the expert level for everyone in the thread. It's not only valuable for the folks answering to know the asker's expertise level, it's also valuable for the asker (and others in the thread) to know the expert level of a person who posted. I often go to someone's profile to query, "Who was that masked man?" (If you didn't have the Lone Ranger down under, you may not get that, but I know you'll Google it.) Cheers, Joe

Hi Joe, I do the same how cool l look in their profile.
The expertise used be listed for all experts contributing but is now hidden behind the avatar
yes we in Australia had the Lone Ranger riding on his faithful old Silver with his side kick Tonto, he used to say kimmi sarbie lol!! something like that..Could have got the names mixed up ( grins ) and it was black white.
I went ahead and posted my thoughts :)
Look in our Group look forward to your insights.
https://www.experts-exchange.com/groups/Experts-Exchange-Community-Experts/D_403-Should-we-bring-back-Expertise-Levels-with-author-of-question.html#c142516

Sorry for hopping on in your question leblanc
Thank you and glad it helped you.
Cheers

Merete,
You got the names right! And pretty close on Tonto's nickname for the Lone Ranger — kemosabe (or ke-mo sah-bee). I'll check out your post in our Group. Cheers, Joe