Solved

Why can't I attach my OST file from here?

Posted on 2014-12-27
6
116 Views
Last Modified: 2015-01-14
C:\Users\ted.penner\AppData\Local\Microsoft\Outlook\email@address.ost?

Dare I say that information provided was not helpful.

Assistance is greatly appreciated.

OST file copy error
0
Comment
Question by:frugalmule
  • 4
6 Comments
 
LVL 90

Assisted Solution

by:John Hurst
John Hurst earned 375 total points
ID: 40519653
Open Outlook, look in Accounts and see where the data files are stored. Close Outlook and put the OST file there.

If that does not work, consider just remaking the OST file. It is just a cached copy of email and may not be the correct file.  It is not and does not work like a PST file.
0
 
LVL 24

Assisted Solution

by:Mohammed Khawaja
Mohammed Khawaja earned 125 total points
ID: 40519907
OST files are profile dependent and cannot be attached from an existing/old profile to a different profile.
0
 
LVL 90

Assisted Solution

by:John Hurst
John Hurst earned 375 total points
ID: 40519908
That is why I suggested above to remake the OST file.
0
Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

 

Author Comment

by:frugalmule
ID: 40520017
If I go to accounts, the location shows an OST file.  I don't mind storing locally as PST.  Is there a  way to do this?
0
 
LVL 90

Accepted Solution

by:
John Hurst earned 375 total points
ID: 40520025
I am not sure I understand. If you have a PST file, then you have POP3 (or possibly IMAP) email, but not Exchange. So then no real need for an OST file.

If you have Exchange, then an OST file will be there but no PST file.

If you wish to convert an OST file to PST you need third party software for this. Stellar tools are well known.

http://www.stellarinfo.com/exchange-ost-recovery.htm
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 40548780
@frugalmule  - Thank you and I was happy to help.
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now