Why can't I attach my OST file from here?

C:\Users\ted.penner\AppData\Local\Microsoft\Outlook\email@address.ost?

Dare I say that information provided was not helpful.

Assistance is greatly appreciated.

OST file copy error
frugalmuleAsked:
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JohnBusiness Consultant (Owner)Commented:
Open Outlook, look in Accounts and see where the data files are stored. Close Outlook and put the OST file there.

If that does not work, consider just remaking the OST file. It is just a cached copy of email and may not be the correct file.  It is not and does not work like a PST file.
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Mohammed KhawajaManager - Infrastructure:  Information TechnologyCommented:
OST files are profile dependent and cannot be attached from an existing/old profile to a different profile.
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JohnBusiness Consultant (Owner)Commented:
That is why I suggested above to remake the OST file.
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frugalmuleAuthor Commented:
If I go to accounts, the location shows an OST file.  I don't mind storing locally as PST.  Is there a  way to do this?
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JohnBusiness Consultant (Owner)Commented:
I am not sure I understand. If you have a PST file, then you have POP3 (or possibly IMAP) email, but not Exchange. So then no real need for an OST file.

If you have Exchange, then an OST file will be there but no PST file.

If you wish to convert an OST file to PST you need third party software for this. Stellar tools are well known.

http://www.stellarinfo.com/exchange-ost-recovery.htm
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JohnBusiness Consultant (Owner)Commented:
@frugalmule  - Thank you and I was happy to help.
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