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Word 2013 Save File Name NOT defaulting to first line of document

Posted on 2014-12-27
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Last Modified: 2015-09-05
When I click on save and the pop-up opens the file name is blank, when by default it should show the first line of the document.  I want it to default to the first line of the document.

I have looked through all the options and I don't see any options which looks like it might have something to do with this,  However, I know the names/description of the options don't always correctly describe what they do.

I have repaired Office 2013,

I have uninstalled and re-installed Office 2013.

What do I need to do to get the default file name to populate based on the first line of the document?
I am running Windows 8.1 and Office 2013.

Thank you very much for your time.

Kim
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Question by:KimberleyY
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Expert Comment

by:John Hurst
ID: 40519932
Try resetting Word to default settings. There is a Microsoft Support Article for this and the article includes a FixIt for Windows 8 and Windows 7.  See if this helps.

http://support.microsoft.com/kb/822005
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Author Comment

by:KimberleyY
ID: 40520652
Thank you John, but that did not work.
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Expert Comment

by:John Hurst
ID: 40520663
The next step, then, is to create a new, test Windows User Profile (Account). Log into the new account and test Word in the new account. If it works in the new test account (very likely it will) then you have a damaged profile and will need to create a new one.
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Author Comment

by:KimberleyY
ID: 40521749
John, that did not work either.
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Expert Comment

by:John Hurst
ID: 40521757
First, I assume this is ALL documents and not just one document.

Assuming this to be correct and if a new Windows User Account did not work, then at this point, you need to consider a Windows 8 Refresh from Action Center. This will keep your data but you will have to re-install software that did not come with Windows 8.

Just to be certain, try a brand new document in order to make sure the issue is not document related.
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Accepted Solution

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KimberleyY earned 0 total points
ID: 40955610
Hi John - based on some recent windows updates the issue has resolved itsself.  Thnka you for all your suggestions.
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Author Closing Comment

by:KimberleyY
ID: 40963790
The options suggested did not solve the problem.  Windows updates solved the problem.
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