Solved

smtp relaying

Posted on 2014-12-29
4
179 Views
Last Modified: 2014-12-29
Hi,

I have a client that uses Office365 for their emails. They have an internet connection through a 3rd party. The users are able to send & receive emails in Office365 without any issues.

However, they have an application which requires details of a SMTP server & authentication to send emails to the other users. We have tried smtp.office365.com - 587 - TLS to no avail. I cannot use the smtp details of the ISP as we do not have an email account with them to authenticate.

All suggestions are much appreciated. I have tried creating a gmail account & sending emails thru smtp.gmail.com with no success.
0
Comment
Question by:saliyam
4 Comments
 
LVL 38

Accepted Solution

by:
Vasil Michev (MVP) earned 250 total points
ID: 40521569
There are few ways to use O365 as relay, they are all described here: http://technet.microsoft.com/en-us/library/dn554323.aspx

In your case, you have most likely tried the "client SMTP subscription" one, which requires a valid Exchange license to be applied to the account you used. And it requires the device to be able to authenticate. Make sure you follow the instructions in the article.
0
 
LVL 4

Assisted Solution

by:Damien Kay
Damien Kay earned 250 total points
ID: 40522189
If all the recipients in the local application are Office 365 users, and you have a static external IP at your Client's  location, then you do not need to use any authentication to use the Relay Options.  Simply choose the options in the first column in the article mentioned above in the first answer.  

Follow the instructions to find the "FQDN of SMTP Endpoint" or "string" for your domain.  It is the same as your MX record, and it should look something like "domain-com.mail.protection.outlook.com." It responds on Port 25, without any authentication, as long as the email recipients are using Office 365, and as long as you do not have a dynamic external IP address.

I usually create a CNAME in DNS that points the name "smtp.domain.com" to the longer name above, as that makes it easier to remember and to use on applications and even "scan to email" devices inside an organization.

If you need to send email via SMTP to users OUTSIDE the O365 organization, then you will need to follow the instructions in the second column, which require a licensed account.
0
 
LVL 10

Expert Comment

by:tmoore1962
ID: 40522206
gmail or 365 have to be configured to allow the relaying.  This article should help you through the configuration process:  http://technet.microsoft.com/en-us/library/dn554323(v=exchg.150).aspx
0
 

Author Closing Comment

by:saliyam
ID: 40523128
Thanks for your advise.
0

Featured Post

The curse of the end user strikes again      

You’ve updated all your end user’s email signatures. Hooray! But guess what? They’re playing around with the HTML, adding stupid taglines and ruining the imagery. Find out how you can save your signatures from end users today.

Join & Write a Comment

Companies keep a much closer eye on costs today, so changing to new Technology – Microsoft Office 365 is the smartest move to take.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
how to add IIS SMTP to handle application/Scanner relays into office 365.
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now