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User profile cannot be loaded - Win7

Posted on 2014-12-29
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Last Modified: 2015-01-13
Rather annoying profile issue has come back to haunt me:

"The User Profile Service service failed the logon. User profile cannot be loaded"

Fixed before by altering a couple of registry items, but this laptop when I boot into safe mode and attempt to log into the affected profile it gives me the same user profile service error.

There is one other profile but unfortunately the password I have been given for it is incorrect!

Is there any way around the above without me having to stick a new OS on it??
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Question by:Nick Smith
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by:*** Hopeleonie ***
ID: 40521570
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by:Nick Smith
ID: 40521579
Yes, I have already tried that and it made did not resolve the issue.
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by:*** Hopeleonie ***
ID: 40521591
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Accepted Solution

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Glenn M earned 500 total points
ID: 40521602
Sometimes when you have a corrupted profile the easiest solution is simply to create a new profile and copy the old settings to it. Steps would be:

1. Create a new account on the computer which will create a new profile (method varies depending upon if you are in a domain or not). You need 3 accounts total on the machine including this new account.
2. Copy old user files to the new profile. Log in with a 3rd account. open My Documents, and click the View tab and enable 'Hidden files, folders, and drives'. Also clear the 'Hide protected operating system files'

Now find the c:\users\old_username folder that has the profile items you want. Select everything except Ntuser.dat, Ntuser.dat.log, and Ntuser.ini. Copy everything else to the c:\users\new_username folder

The only item that you might have to deal with separately would be email files. Depending on your mail client/server you might need to import old mail & address books to the new profile.

Good luck.
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