Solved

User profile cannot be loaded - Win7

Posted on 2014-12-29
4
98 Views
Last Modified: 2015-01-13
Rather annoying profile issue has come back to haunt me:

"The User Profile Service service failed the logon. User profile cannot be loaded"

Fixed before by altering a couple of registry items, but this laptop when I boot into safe mode and attempt to log into the affected profile it gives me the same user profile service error.

There is one other profile but unfortunately the password I have been given for it is incorrect!

Is there any way around the above without me having to stick a new OS on it??
0
Comment
Question by:Nick Smith
  • 2
4 Comments
 
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 40521570
0
 

Author Comment

by:Nick Smith
ID: 40521579
Yes, I have already tried that and it made did not resolve the issue.
0
 
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 40521591
0
 
LVL 3

Accepted Solution

by:
Glenn M earned 500 total points
ID: 40521602
Sometimes when you have a corrupted profile the easiest solution is simply to create a new profile and copy the old settings to it. Steps would be:

1. Create a new account on the computer which will create a new profile (method varies depending upon if you are in a domain or not). You need 3 accounts total on the machine including this new account.
2. Copy old user files to the new profile. Log in with a 3rd account. open My Documents, and click the View tab and enable 'Hidden files, folders, and drives'. Also clear the 'Hide protected operating system files'

Now find the c:\users\old_username folder that has the profile items you want. Select everything except Ntuser.dat, Ntuser.dat.log, and Ntuser.ini. Copy everything else to the c:\users\new_username folder

The only item that you might have to deal with separately would be email files. Depending on your mail client/server you might need to import old mail & address books to the new profile.

Good luck.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Many times while working on a computer regardless of any Operating System, lag and crashes seem to creep in, hindering your working speed. Sometimes, it can also cause your work to be lost unexpectedly and as a result, you are unable to meet your de…
This article describes how to set permissions to allow a limited-permissions user to start and stop a particular System Service.   It is always best to give users only the permissions that they need to perform their job, so tweaking particular permi…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now