[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 111
  • Last Modified:

User profile cannot be loaded - Win7

Rather annoying profile issue has come back to haunt me:

"The User Profile Service service failed the logon. User profile cannot be loaded"

Fixed before by altering a couple of registry items, but this laptop when I boot into safe mode and attempt to log into the affected profile it gives me the same user profile service error.

There is one other profile but unfortunately the password I have been given for it is incorrect!

Is there any way around the above without me having to stick a new OS on it??
0
Nick Smith
Asked:
Nick Smith
  • 2
1 Solution
 
*** Hopeleonie ***IT ManagerCommented:
0
 
Nick SmithHead of ITAuthor Commented:
Yes, I have already tried that and it made did not resolve the issue.
0
 
*** Hopeleonie ***IT ManagerCommented:
0
 
Glenn MCommented:
Sometimes when you have a corrupted profile the easiest solution is simply to create a new profile and copy the old settings to it. Steps would be:

1. Create a new account on the computer which will create a new profile (method varies depending upon if you are in a domain or not). You need 3 accounts total on the machine including this new account.
2. Copy old user files to the new profile. Log in with a 3rd account. open My Documents, and click the View tab and enable 'Hidden files, folders, and drives'. Also clear the 'Hide protected operating system files'

Now find the c:\users\old_username folder that has the profile items you want. Select everything except Ntuser.dat, Ntuser.dat.log, and Ntuser.ini. Copy everything else to the c:\users\new_username folder

The only item that you might have to deal with separately would be email files. Depending on your mail client/server you might need to import old mail & address books to the new profile.

Good luck.
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now