Solved

SBS 2011 standard - user leaves the firm, now what?

Posted on 2014-12-29
3
205 Views
Last Modified: 2014-12-29
A user leaves the firm on an SBS 2011 standard machine.

I change the user password so they can't get back in
I forward mail to someone else that will handle their work (in exchange management console, recipient config, mailbox, user, properties, mailflow settings, delivery options, forward to:
I check the 'hide from exchange address lists' on the general tab of the user properties

Anything else?

But most pressing - mail that already came into that mailbox since they left and before mail was forwarding to the other person? Just manually log into the account and manually forward all the mail that came in over the last few days?
0
Comment
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 13

Accepted Solution

by:
Andy M earned 250 total points
ID: 40521776
You could export all the historic email from the user account to a PST and either keep it as an archive or import it to another account if required. Or alternatively allow the user who's getting the forwarded email full access to the mailbox then they can have it open in Outlook to refer back to it if required.

Typically we do what you have done above, leave it about a month then delete the user account if it's not required (taking full PST archive of the mailbox first). You can add the email address as an alias to another user's mailbox if incoming emails are still important. This way we don't have loads of disabled or unwanted accounts on the server.
0
 
LVL 9

Assisted Solution

by:Sean
Sean earned 250 total points
ID: 40521789
there are many ways to go about this. What you have done is one way to do it and certainly not a bad way. Rather than forwarding all the emails you could simply export to a PST and then attach that PST to the other user's mailbox. Or you could give the other user full access to that user's mailbox and not have to do anything else as far as mail is concerned. But from what you have said you have covered all bases for security. I would delete the user after a month or so just like Andy said.
0
 
LVL 80

Expert Comment

by:David Johnson, CD, MVP
ID: 40522371
rather than changing the password set the account to disabled. You can still access the mailbox
0

Featured Post

Revamp Your Training Process

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question