?
Solved

Outlook Contacts Cleanup

Posted on 2014-12-29
3
Medium Priority
?
256 Views
Last Modified: 2014-12-29
Hello Experts, I have user who had exported their contacts to a PST file. Then they were changing things and really messed up all of their contacts.  They want to delete their contacts and then import all the contacts from the PST file, which is supposedly good.  My question is: What is the safest way to remove all the current contact information and import the PST "backup"?

I want to avoid making this worse!

Environment: Outlook 2013, Hosted Exchange 2010

Thanks!
0
Comment
Question by:tucktech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 9

Assisted Solution

by:Sean
Sean earned 1000 total points
ID: 40522036
I would make sure to make another PST backup, Just in case.

Then i would open the old PST and verify everything looks good.

Then delete all contacts, and just drag and drop from the PST into the contacts list.

You could simply close the PST and import if you really wanted to but if you already have it open then may as well just drag them over. but either way will work just fine.
0
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 1000 total points
ID: 40522064
An alternative to deleting the current contacts is to create a new Contacts folder in the current mailbox and Move ALL contacts to that folder, then import the .PST file contacts to the main Contacts folder and then you will always have a fall-back plan of deleting the imported contacts and moving the original contacts back if required.

When you Import the contacts, make sure you just select the Contacts folder and choose the Don't Import Duplicates option.

Alan
0
 

Author Closing Comment

by:tucktech
ID: 40522208
Great, thanks... I like the confirmation that I am doing this correctly.  Also, yes, backup is important!
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
Suggested Courses
Course of the Month7 days, 22 hours left to enroll

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question