troubleshooting Question

WIndows Hangs on Startup

Avatar of Robert Ehinger
Robert EhingerFlag for United States of America asked on
Windows 7
36 Comments1 Solution126 ViewsLast Modified:
When I try to boot my Windows 7 Ultimate system it hangs at the screen in the attached image. I never see the Windows logo appear. I was able to setup the HDD externally and run scan disk, system file checker etc on it and to backup critical data because I feared I may need to reimage the system. I wanted to use my Windows disk to attempt repairs but even booting from the disk results in hanging on the same screen. I also tried a different HDD and get the same result whether booting for the HDD or the disk. I also removed the RAM one stick at a time and get the same result. Has anyone seen thsi problem before and do you have any suggestions of what to do to fix this?

Thank you!

Robert Ehinger
IT specialist

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