troubleshooting Question

WIndows Hangs on Startup

Avatar of Robert Ehinger
Robert EhingerFlag for United States of America asked on
Windows 7
36 Comments1 Solution126 ViewsLast Modified:
When I try to boot my Windows 7 Ultimate system it hangs at the screen in the attached image. I never see the Windows logo appear. I was able to setup the HDD externally and run scan disk, system file checker etc on it and to backup critical data because I feared I may need to reimage the system. I wanted to use my Windows disk to attempt repairs but even booting from the disk results in hanging on the same screen. I also tried a different HDD and get the same result whether booting for the HDD or the disk. I also removed the RAM one stick at a time and get the same result. Has anyone seen thsi problem before and do you have any suggestions of what to do to fix this?

Thank you!

Robert
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ASKER CERTIFIED SOLUTION
Robert Ehinger
IT specialist

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