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Need to connect new iphone 6 to Exchange/SBS 2011

Posted on 2014-12-29
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Last Modified: 2015-01-02
Have a new iPhone 6 that is replacing a blackberry that needs connecting to the exchange/sbs 2011 server.

Have gone to add a new account and chosen the Microsoft exchange option. what exactly do I need to put in?
Have put in the email address, user name and password of the user. What exactly should I put in the server address.

Thanks
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Question by:floyd197
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Assisted Solution

by:Sean
Sean earned 500 total points
ID: 40522256
the server address is usually the same as your web access address (not always but i would guess it is) so if you go to https://mail.domainname.com/owa to get to your webmail i would put in mail.domainname.com as your server address.

obviously your web address won't be domainname.com but you get the idea :)
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Author Comment

by:floyd197
ID: 40522278
do you include the https and the owa. Thanks
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Expert Comment

by:Sean
ID: 40522283
no that is only used to connect via a browser for webmail.
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Author Comment

by:floyd197
ID: 40522302
to get webmail we go to https://remote.domainname.com/owa. So just to clarify for the phone we need
mail.domainname.com. Thanks
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Expert Comment

by:Sean
ID: 40522304
you would need remote.domainname.com would be the most likely option.
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Accepted Solution

by:
Sean earned 500 total points
ID: 40522307
If you have access to the exchange management console:



In the console tree, navigate to Server Configuration > Client Access.

In the work pane, click the Exchange ActiveSync tab, and then click the Microsoft-Server-ActiveSync virtual directory.

In the action pane, under click Microsoft-Server-ActiveSync, click Properties.

Use the General tab to view display-only information about the Exchange ActiveSync virtual directory and to modify the Internal and External URLs.

    Server   This read-only field shows the name of the server the virtual directory is located on.

    Web site   This read-only field shows the name of the Web site that holds the virtual directory. Normally, this will be the Default Web Site.

    SSL Enabled   This read-only field shows the Secure Sockets Layer (SSL) status of the virtual directory. The default is True.

    Modified   This read-only field shows the date and time that the virtual directory was last modified.

    Internal URL   This field shows the InternalURL setting for the virtual directory. In most cases, you shouldn't change this setting.

    External URL   This field shows the ExternalURL setting for the virtual directory. In an Internet-facing Active Directory site, this field will be populated with the external DNS endpoint for Exchange ActiveSync, for example, http://contoso.com/Microsoft-Server-ActiveSync.

The address you want is the External URL.
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LVL 9

Expert Comment

by:Sean
ID: 40522326
then you need to use remote.domainname.uk.com
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Author Comment

by:floyd197
ID: 40522331
Ok Thanks. but you drop the https://
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LVL 9

Expert Comment

by:Sean
ID: 40522334
Correct
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Author Comment

by:floyd197
ID: 40522558
Just got the user to try it and says everything ok. Many thanks for your help.
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LVL 9

Expert Comment

by:Sean
ID: 40522565
No problem glad to help just be sure to mark it as solved.
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Author Comment

by:floyd197
ID: 40527945
Good detailed answer, just what I was looking for.
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