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SBS 2011 Exchange SP3

Posted on 2014-12-29
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Last Modified: 2014-12-30
After an attempt to install SP3 for Exchange 2010 (SBS2011) Exchange is now corrupt. No even installed anymore, Services are there but not running. I have just attempted to do a system state restore (Previous day) in DRSM mode which completed successfully, but it has not restored my Exchange. Do I need to do a restore using the DVD? System state and files?
I'm using the Proxmox hypervisor. Had previously practised this Exchange SP3 upgrade on a lab SBS 2011, ran all updates before I did this.
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Question by:hzk916
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Expert Comment

by:Alan Hardisty
ID: 40522601
I had the same thing happen to me - my solution was to re-run the SP3 update and ignore the scary comments about installing Exchange.

Once it had completed the setup, all was well.

Alan
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Author Comment

by:hzk916
ID: 40522637
No joy have tried it several times now, here is the error


C:\_IMP\Software\Exchange SP3>setup.com /m:upgrade
Welcome to Microsoft Exchange Server 2010 Unattended Setup
Preparing Exchange Setup
    Copying Setup Files                           COMPLETED
The following server roles will be upgraded
Languages
Hub Transport Role
Client Access Role
Mailbox Role
Management Tools

Performing Microsoft Exchange Server Prerequisite Check

    Configuring Prerequisites                                 COMPLETED
    Organization Checks                                       COMPLETED
    Language Pack Checks                                      COMPLETED
    Hub Transport Role Checks                                 COMPLETED
    Client Access Role Checks                                 COMPLETED
    Mailbox Role Checks                                       COMPLETED
 Install hotfix Microsoft Knowledge Base article 2550886 from http://support.mic
rosoft.com/kb/2550886 to improve Windows Failover Cluster transient communicatio
n instability when deploying stretched Database Availability Groups across datac
enters.

Configuring Microsoft Exchange Server

    Organization Preparation                                  COMPLETED
    Preparing Setup                                           COMPLETED
    Stopping Services                                         COMPLETED
    Language Files                                            COMPLETED
    Removing Exchange Files                                   FAILED
     Couldn't remove product with code 4934d1ea-be46-48b1-8847-f1af20e892c1. Fat
al error during installation. Error code is 1603.

The Exchange Server setup operation didn't complete. More details can be found
in ExchangeSetup.log located in the <SystemDrive>:\ExchangeSetupLogs folder.

Exchange Server setup encountered an error.

C:\_IMP\Software\Exchange SP3>
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by:Alan Hardisty
ID: 40522770
Can you post the log referenced please.

Thanks

Alan
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Author Comment

by:hzk916
ID: 40522816
I have just started a full system restore from DVD and last nights backup.
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Expert Comment

by:Alan Hardisty
ID: 40523359
Okay - waiting for further instructions.

Alan
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Author Comment

by:hzk916
ID: 40523467
Yes that did the trick am back up and running, Exchange back working. think I'll give the Exchange SP3 a miss on this one.
Am on a Proxmox KVM, had one issue with Vertio drivers not loaded on the restore (SBS 2011 Backup/Restore) had to switch drives to IDE then load the Virtio drivers again.
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Accepted Solution

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Alan Hardisty earned 500 total points
ID: 40523496
Glad it's up and running again.  I've only ever had one SP3 go bad out of about 20 I've upgraded, so it's quite rare, but quite unpleasant when it happens.

Hopefully you can take a break and see if you feel lucky enough to tackle it again ;)

Alan
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