Solved

Weblink Issue

Posted on 2014-12-29
3
82 Views
Last Modified: 2015-01-13
HI,
We are having a secure webcam web link in our environment. A secure group is created to access that web link. Initially whenever we accessed the link content it never asked for the authentication, but after an update it is prompting for authentication. When we are filling our AD credentials it is directing us to an error stating "rtsp://<server>/broadcast/bw/360/qtp.rm"
"Connection to the server could not be established"

Please Suggest!
0
Comment
Question by:Techie solution
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 63

Expert Comment

by:btan
ID: 40523526
looks like need to know what are the changes in the update, it should come with history changes in the various version. To work around first, the old configuration and firmware may need to be imported from your backup while you troubleshoot separately. It looks like the webcam web server setting may have changes such that without authentication credential it will fail to connect to server.

Some cameras use the "RTSP" protocol rather than the "HTTP" protocol. In this case, from error it looks like there may not be some supported auth scheme. Check webcam settings for the rtsp authentication method on its configuration page. You may have to check if the default selected (after the update) is configured as expected or may need to revert previous scheme. I understand that some webcam may not support 'digest' mode and need to be configured to use either 'basic' or 'none."
0
 

Accepted Solution

by:
Techie solution earned 0 total points
ID: 40537903
Thank you for assistance.

The issue is resolved now. The virtual memory for the server was too high, maintained it and problem is resolved.
0
 

Author Closing Comment

by:Techie solution
ID: 40546255
The virtual memory for the server was too high, maintained it and problem is resolved.
0

Featured Post

Will You Be GDPR Compliant by 5/28/2018?

GDPR? That's a regulation for the European Union. But, if you collect data from customers or employees within the EU, then you need to know about GDPR and make sure your organization is compliant by May 2018. Check out our preparation checklist to make sure you're on track today!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people tend to confuse the function of a virus with the one of adware, this misunderstanding of the basic of what each software is and how it operates causes users and organizations to take the wrong security measures that would protect them ag…
These days, all we hear about hacktivists took down so and so websites and retrieved thousands of user’s data. One of the techniques to get unauthorized access to database is by performing SQL injection. This article is quite lengthy which gives bas…
Use Wufoo, an online form creation tool, to make powerful forms. Learn how to selectively show certain fields based on user input using rules to gather relevant information and data from your forms. The rules feature provides you with an opportunity…
Use Wufoo, an online form creation tool, to make powerful forms. Learn how to choose which pages of your form are visible to your users based on their inputs. The page rules feature provides you with an opportunity to create if:then statements for y…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question