Delete key works unless logged in as one user?
Posted on 2014-12-29
Windows 7 64 bit
The delete key works before logging on as a user (it will delete text from the password field)
As soon as a certain network user (Jill) logs in, it no longer deletes text. CTRL + DEL is the key combination to delete the remainder of a line of text and this functions perfectly fine, but not the single character delete (just the delete key by itself)
ANY OTHER USER (local or domain) can log on to this PC and delete text perfectly fine.
If a UAC prompt pops up when logged in as Jill, the delete key also deletes text from this.
I have rebuilt her user profile and made sure she is listed under Manage User Accounts.
All other keyboards give the exact same issue, the problem is with her user. Even when she remotes in via LogMeIn she cannot delete text with the delete key.
The same user (Jill) can log in to any other PC and use the Delete key fine.
We had another PC that exhibited this issue (oddly enough only on the domain admin user "Administrator") but the trick for that one was LEFT CTRL + X (this immediately fixed the issue). This did not fix the issue on Jill's PC.
Any suggestions? I have tried everything I can imagine to try, and no luck. Such a simple issue being this persistent is frustrating.
Is there any way (other than a factory restore) that I can wipe out all information on Jill's user (both from registry and otherwise) so as to treat this PC as if she has never logged in?