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VMware OVF Package Won't Power UP

Hello Experts,

I have successfully installed on OVF package which has been running fine. However, I have recently powered the VM off and while powering back up the OVF gets stuck at the point seen in image
User generated image
Can someone please help resolve this issue?

Cheers


Carlton
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cpatte7372
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ASKER

Hello Experts,

Can I get some help with this please
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
What is the appliance ?
Hi Andrew,

You have helped me with this one before - its Cisco Cloud Service Router 1000v ie. CSR1000v

Cheers
Hi Andrew,

You recall from OVA from the image
User generated image
and the Answer is here in this Question I answered

https://www.experts-exchange.com/questions/28553554/Cisco-Cloud-Service-Router-Virtual-Machine-Loading-Issue-on-VMware-ESXi-5-5.html

The VM has booted, but it's in SERIAL MODE, so all output is going to the Serial Port, hence TELNET to the serial port.

Remember there are two BOOT Modes...

1. Console
2. Serial

that is in serial mode and booted.
Hi Andrew,

OK, point taken,  but if you remember I need to be able to telnet into the router (I use an application called secure User generated imageCRT).

I once was able to telnet into the router but for some reason not able now.. see image.

I'm sure its something fairly simple that I'm missing, but not sure what it is,
One thing I have noticed, this is a DIFFERENT download this time!

I also note the serial power is NOT CONNECTED, put a tick in he box!

At present the VM is powered up, and outputing console to serial port, which is redirected  to telnet.

does that IP Address exist?

can you ping it or telnet to it ?

this should not have changed.

otherwise you will have to redirect back to console.

That's if the VM is running correctly at all!

If you cannot connect to the VM via serial mode to swap to console, you might as well re-import the VM.
Hi Andrew,

Thanks for responding.

I also note the serial power is NOT CONNECTED
This is how it appears when I power up the router.

Prior to powering it up, its greyed out, see attachment



The ip address does exists and I can ping it. I can also telnet to it - however the router wont let login as no username and password has been configured on the router.

The VM is definitely running


Cheers
exx.PNG
Hi Andrew,

I get the following error when I attempt to turn the on the 'power connect' after the VM is powered up.

User generated image
Hi Andrew,

Re-importing the image is an option, however I more concerned as to why I can no longer telnet (serial) into any of the routers, where I could before.
This is a different OVA than you used before.

If you cannot telnet to it, you will not be able to control it, as ALL console ouput is being sent to serial port.

This question has really been answered. As the OVF and VM is powered up, BUT your console output is being sent to a serial port. (as you've defined).

It's much safer to use Virtual Console output.
Hi Andrew,

Can you let me know how to:

redirect back to console
if it's switched to serial output, it's not possible!

you need to get on the console, to send back to virtual console!

make sure, the IP Address specified is the ESXi server IP Address, and the port 9002 is not blocked!
Hi Andrew,

I think I'm losing my mind.

I have recreated/re-imported the OVA and for the life of me I can't telnet to the serial port.

Each time I attempt to telnet I get the following
User generated image
The following is my new ESXi configuration

User generated image
I can ping the ESXi host at 64.x.x.x

I checked the security settings,

User generated image
The I don't understand is that it was working fine, but now I can't seem to telnet to the serial at all....

I have spent over two days trying to figure this out - the frustrating thing is I'm sure its something very simple that I'm missing.

Your help will be greatly appreciated....
checking here.....I've checked both OVAs you have used, and both work here.

the IP Address you have set, in the telnet:// is the IP Address of the ESXi Host ?
Hi Andrew,

Thanks responding

the IP Address you have set, in the telnet:// is the IP Address of the ESXi Host ?

Yes

I found this information from the following link, which might be telling

http://www.rogerperkin.co.uk/ccie/index.php/ccie-version-5/ccie-virtual-rack-csr-1000v-routers/

Where the commentator says

The fact that the routers are saying “INIT:Entering runlevel: 2″ followed by “INIT: Switching to runlevel: 3″. means you have the virtual console setup, you won’t be able to use the VM console at this point. So just close it. There can only be two things stopping you telnetting to your routers.

1: You have the telnet settings setup wrong it should be telnet://IP-ADDRESS:port

2: The license on your VM Server does not support Virtual Console
Correct, I've already said this, your ROUTER is in SERIAL MODE! (all output from con0 is going to serial port!)

I've just remember your are running FREE version of ESXi now, aren't you?

Are you using the FREE version, as your FULL 60 day evaluation has finished ?

Serial Port via network may not be a function which is enabled for you!

change to port 23 and test,
ASKER CERTIFIED SOLUTION
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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I would go back, re-install the OVA, import etc

and at boot...

User generated image
Select the Virtual (VGA) console version!
Hi Andrew,

Once again, you're spot on.

Yes, I was using the evaluation version and it has expired - I am now using the free registered version. Which I now understand doesn't give me the serial functionality.

I have configured the router with a public ip and I can now telnet on port 23.

TWO DAYS. OMG!
Hi Andrew,

I'm thinking that I should go ahead and purchase the registered version. However, I'm not sure if I need the functions / features of the registered version ....
I'm going to assign points to the answer, however can we still talk about the merits of whether to get a licensed version?
Brilliant.

Thanks mate.
however can we still talk about the merits of whether to get a licensed version?

Post a question....and everybody, all members and experts benefits at EE!