Solved

windows 7 slow low CPU utilization HP 4300 SFF

Posted on 2014-12-29
13
131 Views
Last Modified: 2015-01-08
Running windows 7 on HP 4300 SFF, for some reason its running slow even though system idle is at 92%. It speeds up then slows down. Removed antivirus no impact, ran malwarebytes system clean etc, for some reason still slows down although it shows low CPU usage.
0
Comment
Question by:Peterson50
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 3
  • +3
13 Comments
 
LVL 55

Expert Comment

by:McKnife
ID: 40523065
And what makes it appear slow? I don't think your problem is clear yet.
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 40523087
System Idle always shows high CPU but it does not use any to speak of.

Open Task Manager, and set to Hide when Minimized and Minimize on Use (Two checks). Minimize it and let it show in the taskbar (Customize Icons). Let it run. CPU should run under 5% more than 95% of the time. The icon should always be dark green (not bright green).

What is CPU usage over time (an hour or so). Run Resource Monitor in Admin Tools to see performance over time. Check CPU and Disk. Heavy Disk usage slows down a machine and this will show up for 5 - 10 minutes at start up.
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 40523089
Run msconfig

goto services tab   "hide all Microsoft services" then disable all other services.

goto startup tab disable all

restart computer..

See if same happens if not then either a service or a startup is conflicting

you can eliminate them using this method.
0
Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.

 
LVL 34

Expert Comment

by:Michael-Best
ID: 40523223
May be a disk issue - run Check Disc (type in command prompt window):
chkdsk /r  

Also System File Checker sfc /scannow (You will likely be prompted to insert a Windows OS disk)

Has the disc plenty of free space?

The drive may be wearing out?
Run the manufacturers hardware diagnostics tool on the drive.
0
 
LVL 92

Expert Comment

by:nobus
ID: 40523265
as asked  - with what software does it seem slow?
also - post some specs - this system can have many configurations for ram, disk and SSD
check in device manager for errors

try also if it happens in safe mode also - if that is the case, updating the driver can help
0
 

Author Comment

by:Peterson50
ID: 40524092
The cpu does stay under 5% utilization most of the time, unless for a brief second or two an app is loading or a scan of an open file is taking place.  Ran chkdsk and it showed no errors (does not always mean the disk is bad though).  It is not specific to any application.  Drive is only 50% full, ran defrag (although windows does it automatically - scheduled) disabled unnecessary startup items, will check some services to see if those can be causing problems and post back.

Thanks
0
 
LVL 55

Expert Comment

by:McKnife
ID: 40524095
Peterson - so what is the problem? You gave no feedback yet on "what makes it appear slow?".
Is it that the CPU frequency in task manager is not at max? That's normal, it's for power saving... it only accelerates when the CPU is needed for more than a second.
Or what are you seeing?
0
 
LVL 95

Accepted Solution

by:
John Hurst earned 167 total points
ID: 40524116
The CPU does stay under 5% utilization most of the time

Best clue so far. If the machine should be fast (I do not use HP) and is slow AND CPU is low, AND it has been defragged, THEN, the most likely candidate is constant disk usage (search, indexing, A/V scanning and so on).

Run Resource Monitor, look in the DISK tab and what does it say over the period of an hour or two?
0
 
LVL 23

Assisted Solution

by:Thomas Grassi
Thomas Grassi earned 167 total points
ID: 40524142
Get this great for checking system resources

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 166 total points
ID: 40525072
adding to John's comment : look for the disk activity light - is it continously flickering, or on? this indicates a lot of disk usage
you can also monitor this in Task manager>performance tab>Resource monitor
 select the disk - or cpu her
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 40538145
@Peterson50  - Thank you and I was happy to help.
0
 
LVL 55

Expert Comment

by:McKnife
ID: 40538158
So it was disk usage? Peterson, feedback is always appreciated :)
0
 
LVL 92

Expert Comment

by:nobus
ID: 40538188
let your activity light flicker here once more for feedback..lol
happy to help
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

First some basics on Windows 7 Backup.  It has 2 components one is a file based backup which is stored in .zip files each zip is split at around 200 Megabytes and there is the Image Backup which is as the name implies a total image of the partition …
OfficeMate Freezes on login or does not load after login credentials are input.
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question