troubleshooting Question

Email domain change and Outlook username

Avatar of criskrit
criskrit asked on
OutlookExchange
10 Comments1 Solution385 ViewsLast Modified:
Hello, we using Outlook 2010 on Exchange 2010. Our company is changing email domain (ie from olddomain.com to newdomain.com) and I am trying to reconfigure Outlook accordingly. I go to [Control Panel > Mail > ... > Exchange Account Settings] and I change the username from user@olddomain.com to user@newdomain.com. Everything seems nice & dandy. However in the background the associated username remains @olddomain.com (I can see that in the popup window with the credentials and I also confirm it through the autodiscover mechanism). Any ideas why this is? Is there a way to completely change the olddomain to newdomain in the Oulook config? Thanks!
ASKER CERTIFIED SOLUTION
criskrit

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 10 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 10 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros