Solved

excel 2010 vertical scroll bar

Posted on 2014-12-30
6
92 Views
Last Modified: 2015-01-29
Hello,

I have windows 7 pro workstation with Office 2010 pro.  When we are in excel the vertical scroll bar only option is to jump down to below rows.  On all are other workstations (Same Configurations) the vertical scroll bar goes down and on the sheet the cells move with it.  Anybody else see this issue before?
0
Comment
Question by:IsaacA
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 40524065
No, I do not see that issue. If you have double checked the settings and are certain beyond a doubt they are the same, then try two things:

1. Try an Office Repair from Control Panel and see if this helps.
2. Set up a new, test, Windows User Account (Profile). Log in and test in the new Account. The issue could be from a damaged profile.
0
 
LVL 81

Expert Comment

by:byundt
ID: 40524954
Does the vertical scrollbar behave correctly if you transfer a file from the computer with the problem to one without? If so, your problem is limited to the one computer.

If the file misbehaves on both computers, you may have stored many empty rows below the bottom of your data. To solve the problem:
1. Hold the Shift key down, then click on the row number just below the bottom of your data
2. Click the down arrow key. This should select the range of rows from just below your data to the last possible row in the worksheet.
3. Click Delete to delete those rows
4. Save the file, close the workbook and reopen it. The scrollbar should now work normally.
0
 

Author Comment

by:IsaacA
ID: 40524970
The vertical scroll bar works, but when i click on the scroll button and move it down the cells don't move until i let go of the left mouse button.  My user wants to have the cells move while they move the Scroll button down?  This works on all the other PC's in the office just not this one.  I have tried both option above and no luck.
0
 
LVL 95

Accepted Solution

by:
John Hurst earned 500 total points
ID: 40525285
I have tried both option above and no luck. <-- You tried a new user account and the operation failed in a new user account?  Please confirm.

If so, you may need to try a Repair Install or back up and do a fresh install of Windows. The user may have a virus or otherwise damaged the operating system.
0
 
LVL 48

Expert Comment

by:Martin Liss
ID: 40577054
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Ready to improve network connectivity? Watch this webinar to learn how SD-WANs and a one-click instant connect tool can boost provisions, deployment, and management of your cloud connection.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article descibes how to create a connection between Excel and SAP and how to move data from Excel to SAP or the other way around.
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
This Micro Tutorial will demonstrate how to use longer labels with horizontal bar charts instead of the vertical column chart.

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question