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Solo Pascual

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contacts appear as gibberish in outlook 2010

Using Outlook 2010.  Windows 7 Enterprise.
Noticed that the regular Outlook contacts, are pointing to a personal folder in a network drive.  Not sure how that was modified.  But, the main issue is that the contacts look like gibberish.


Any suggestions would appreciate.
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arroryn
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What remedial work has been done on this so far, if any? What service pack level is Office and the OS? Is the email exchange-based? Have you tried recreating the MAPI profile? Does the issue follow to a new machine?
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Solo Pascual

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1.  Recreated user's profile.  2.  Removed/reinstalled Office 2010.  3.  Checked his contacts in OWA.  They looked ok there.
Office 2010 SP1.  Exchanged Based.  Have not yet tested using a new machine.  But, judging from the fact that the contacts looked ok in OWA, concluded it is not his mailbox.
Considering recreating his WIndows OS User's profile.
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arroryn
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How do you rename the Outlook folder in local appdata and recreate from scratch? did not see a contacts folder there.
thanks!