Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

contacts appear as gibberish in outlook 2010

Posted on 2014-12-30
6
Medium Priority
?
193 Views
Last Modified: 2015-01-15
Using Outlook 2010.  Windows 7 Enterprise.
Noticed that the regular Outlook contacts, are pointing to a personal folder in a network drive.  Not sure how that was modified.  But, the main issue is that the contacts look like gibberish.


Any suggestions would appreciate.
0
Comment
Question by:losgadas
  • 4
  • 2
6 Comments
 
LVL 6

Expert Comment

by:arroryn
ID: 40524291
What remedial work has been done on this so far, if any? What service pack level is Office and the OS? Is the email exchange-based? Have you tried recreating the MAPI profile? Does the issue follow to a new machine?
0
 
LVL 1

Author Comment

by:losgadas
ID: 40524301
1.  Recreated user's profile.  2.  Removed/reinstalled Office 2010.  3.  Checked his contacts in OWA.  They looked ok there.
Office 2010 SP1.  Exchanged Based.  Have not yet tested using a new machine.  But, judging from the fact that the contacts looked ok in OWA, concluded it is not his mailbox.
0
 
LVL 1

Author Comment

by:losgadas
ID: 40524302
Considering recreating his WIndows OS User's profile.
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 6

Accepted Solution

by:
arroryn earned 2000 total points
ID: 40524317
Try another machine and / or profile. At least OWA has shown YOU they're not borked ;)

Or quickly add his/her Outlook to your own machine and double check.

Might also be worth clearing contact views, or renaming the Outlook folder in local appdata and recreating from scratch.

Good luck :)
0
 
LVL 1

Author Comment

by:losgadas
ID: 40524376
How do you rename the Outlook folder in local appdata and recreate from scratch? did not see a contacts folder there.
0
 
LVL 1

Author Closing Comment

by:losgadas
ID: 40551868
thanks!
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

By default Outlook 2016 displays only one time zone in the Calendar. The following article explains how to display two time zones in one calendar view.
MS Outlook undoubtedly is the most widely used email client.Its user-friendliness, cost effectiveness, and availability with Microsoft Office Suite make it the most popular email application.  Its compatibility with Microsoft applications like Exch…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

580 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question