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contacts appear as gibberish in outlook 2010

Posted on 2014-12-30
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Last Modified: 2015-01-15
Using Outlook 2010.  Windows 7 Enterprise.
Noticed that the regular Outlook contacts, are pointing to a personal folder in a network drive.  Not sure how that was modified.  But, the main issue is that the contacts look like gibberish.


Any suggestions would appreciate.
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Question by:losgadas
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Expert Comment

by:arroryn
ID: 40524291
What remedial work has been done on this so far, if any? What service pack level is Office and the OS? Is the email exchange-based? Have you tried recreating the MAPI profile? Does the issue follow to a new machine?
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by:losgadas
ID: 40524301
1.  Recreated user's profile.  2.  Removed/reinstalled Office 2010.  3.  Checked his contacts in OWA.  They looked ok there.
Office 2010 SP1.  Exchanged Based.  Have not yet tested using a new machine.  But, judging from the fact that the contacts looked ok in OWA, concluded it is not his mailbox.
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by:losgadas
ID: 40524302
Considering recreating his WIndows OS User's profile.
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Will my email signature work in Office 365?

You've built an email signature using raw HTML code in Office 365, but you can't review how it looks with Transport Rules. So you have to test it over and over again before it can be used. Isn't this a bit of a waste of your time? Wouldn't a WYSIWYG editor make it a lot easier?

 
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arroryn earned 500 total points
ID: 40524317
Try another machine and / or profile. At least OWA has shown YOU they're not borked ;)

Or quickly add his/her Outlook to your own machine and double check.

Might also be worth clearing contact views, or renaming the Outlook folder in local appdata and recreating from scratch.

Good luck :)
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Author Comment

by:losgadas
ID: 40524376
How do you rename the Outlook folder in local appdata and recreate from scratch? did not see a contacts folder there.
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Author Closing Comment

by:losgadas
ID: 40551868
thanks!
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