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contacts appear as gibberish in outlook 2010
Using Outlook 2010. Windows 7 Enterprise.
Noticed that the regular Outlook contacts, are pointing to a personal folder in a network drive. Not sure how that was modified. But, the main issue is that the contacts look like gibberish.
Any suggestions would appreciate.
Noticed that the regular Outlook contacts, are pointing to a personal folder in a network drive. Not sure how that was modified. But, the main issue is that the contacts look like gibberish.
Any suggestions would appreciate.
Microsoft ApplicationsMicrosoft Legacy OSWindows OS
Last Comment
Solo Pascual
What remedial work has been done on this so far, if any? What service pack level is Office and the OS? Is the email exchange-based? Have you tried recreating the MAPI profile? Does the issue follow to a new machine?
ASKER
1. Recreated user's profile. 2. Removed/reinstalled Office 2010. 3. Checked his contacts in OWA. They looked ok there.
Office 2010 SP1. Exchanged Based. Have not yet tested using a new machine. But, judging from the fact that the contacts looked ok in OWA, concluded it is not his mailbox.
Office 2010 SP1. Exchanged Based. Have not yet tested using a new machine. But, judging from the fact that the contacts looked ok in OWA, concluded it is not his mailbox.
ASKER
Considering recreating his WIndows OS User's profile.
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ASKER
How do you rename the Outlook folder in local appdata and recreate from scratch? did not see a contacts folder there.
ASKER
thanks!