We are trying to use Servicedesk Plus, which only supports POP3 and IMAP, and the email account is on a new Exchange 2013 server.
I have POP and IMAP services started. I can get an outlook client to connect but there is no email showing at all. If I use OWA the inbox has many emails in it.
If I had know Servicedesk only used POP and IMAP I wouldn't have bought it, but we have already purchased it, so I have to get it working.
Why isn't the POP3 or IMAP on Exchange 2013 working for me?