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How to resolve message tracking DSN Badmail Routing Fail issues in Exchange 2007?

Posted on 2014-12-30
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I am getting a whole bunch of these in our exchange 2007 Exchange Tracking Logs, any idea of why and how to resolve?
We are running Exchnage 2007 on a Windows2003 server
The majority of the mail is working correctly.

Event ID   Source   SourceContext   MessageID   Subject             Sender  
DSN         DSN       Failure                5b704d8aa    Undeliverable MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@[ourdomain]
BadMail    DSN                                  5b704d8aa    Undeliverable MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@[ourdomain]
Fail           Rouiting                             5b704d8aa    Undeliverable MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@[ourdomain]


Here is a word doc with a screen shotDoc2.docx
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Question by:beefwilliams
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4 Comments
 
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Expert Comment

by:Jessie Gill, CISSP
ID: 40524734
I know thier was a bug in RU7 that invloved that mail address.  RU8 corrected it.

http://support.microsoft.com/kb/969690
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Author Comment

by:beefwilliams
ID: 40524967
I upgraded to Service Pack 3, Update Rollup 15, yesterday but I am still seeing these entries.
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Jessie Gill, CISSP earned 2000 total points
ID: 40525661
I just looked at your word doc, and it appears this seems to be happening to specific addresses

The recipients you are trying to send to could be invalid, try sending a test mail using Gmail or Hotmail to one of the recipients that bounced.  If it still bounces then the error message you are getting is normal.

MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@[ourdomain] is the default value for the Microsoft exchange recipient.

Here is a KB that explains it (article is for exchange 2010 but it should hold valid for 2007), if you don’t like the default value you can change it
http://technet.microsoft.com/en-us/library/bb430759(v=exchg.141).aspx
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Author Comment

by:beefwilliams
ID: 40536243
Thanks for the help now that I look at it these are just sending back to the sender the info that the email was not deliverable
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